CCTV Kits Reviews

Name: CCTV Kits
Rating: 4.83

4.8 Rating 1,518 Reviews

97 %

of reviewers recommend CCTV Kits

4.8

Based on 1,518 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01789868707

Email:

sales@cctvkits.co.uk

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CCTV Kits 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Placed my order on the 22/10/19 for 2 cameras, 6 coax wires and a DVR. DPD confirmation emailed however only part order received (less the 2 cameras). Contacted CCTV Kits whom advised TNT will be delivering cameras later in the day on a separate delivery even though this was never specified by CCTV Kits at the time of order. Consequently my cameras never arrived! No refund offered nor products replaced! Currently having to deal with trading standards and my bank to get my money back. Meanwhile I have been waiting for a call back from the manager Adam Downey for 5 days now.... very disappointing customer service. In a nutshell, would not recommend. PART ORDER MISSING, NO REFUND, NO REPLACEMENT”

Helpful Report

Posted 5 years ago

Danveer, Yes this order was sent out in 2 shipments using 2 different couriers, which is not normally an issue when we need to send from 2 warehouses on occasion. You got in touch on Friday and we needed a few days to get this looked into with TNT, as we would with any claim that a parcel was not received despite having a signature to say otherwise. With regards to trying to speak to Adam Downey (me the Director) you had tried for 3 working days - of which 2 I have been out of the office and the other very busy while this was being looked into. Nothing more I can add while the couriers have been getting back to us with more information, I would only be repeating what my team have told you. You have to be realistic. Once we confirm what has happened with this parcel (if we can) you will be refunded accordingly by the end of the week. Apologies anyhow. Adam.

Posted 5 years ago

“Great quality, simple order process, quick delivery and excellent customer service. 10/10.”

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Posted 5 years ago

“Very helpfull on the telephone. Explained everything to me and made sure i purchased items best suited to my needs.”

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Posted 5 years ago

“Purchased additional camera's for my CCTV system. Advice good and telephone support is instant during weekdays.”

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Posted 5 years ago

“Great bit of kit and great online help will do business again in sure”

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Posted 5 years ago

“Great product delivered promptly”

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Posted 5 years ago

“The guys were very helpful.”

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Posted 5 years ago

“Ordered a system from CCTV after a recommendation, the system was shipped quick and with out issue. I'm new to these and needed some help setting up. This is where these guys excelled, I had great advice and help from Andrew to get me through the setup and get everything working. I'd highly recommend the company and will be using them again. Thanks”

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Posted 5 years ago

“Item arrived well packaged and very quickly.”

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Posted 5 years ago

“I received very helpful advice on purchasing CCTV kit and also after-sales assistance has been great.”

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Posted 5 years ago

“As allways perfect in every way top cctv company”

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Posted 5 years ago

“Found everything I was looking for on website easily. Delivery was very quick and items were packaged very well. Good experience from this supplier, would recommend.”

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Posted 5 years ago

“They have the options for all kinds of cctv kits. The build your own packages are brilliant”

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Posted 5 years ago

“Great service Products arrived on time Client was very happy Would recommend CCTV Kits”

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Posted 5 years ago

“Excellent. Very impressive.”

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Posted 5 years ago

“Simple to order from. Website easy to navigate. Keep you updated via email as order progresses from processed to dispatched and then delivery reports too. Items arrived well packaged and on time.”

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Posted 5 years ago

“Excellent service quick fast delivery , the camera work brilliantly customer very happy more business coming your way”

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Posted 5 years ago

“Great help answering questions on the phone and via the chat window, quick delivery! :)”

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Posted 5 years ago

“Always a pleasure to deal with.”

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Posted 5 years ago

“Quick dispatch and very helpful would recommend”

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Posted 5 years ago

CCTV Kits is rated 4.8 based on 1,518 reviews