HUH. Store Reviews

Name: HUH. Store
Rating: 4.18

4.2 Rating 3,831 Reviews

80 %

of reviewers recommend HUH. Store

4.2

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

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“Received the item very quickly, great communication and the item was exactly what I expected. Thank you!”

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Posted 2 years ago

“Great customer service and speedy delivery”

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Posted 2 years ago

“Great price, service and delivery. The new glasses make my margaritas look as good as they taste.”

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Posted 2 years ago

“Good service quick dispatch unfortunately item was not suitable however ray return process”

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Posted 2 years ago

“Amazing choice of items, speedy delivery. Top class service all round”

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Posted 2 years ago

“I ordered the RAINS MSN Bag in Black. The product was great and arrived on time”

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Posted 2 years ago

“The products are nice. Delivery time was longer than expected.”

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Posted 2 years ago

“Very happy with my product! Thank you very much.”

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Posted 2 years ago

“ORDER #91961”

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Posted 2 years ago

“Great peoducts and delivery serivce! Will be shopping here again.”

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Posted 2 years ago

“Quick postage and item was as described! Thank you :)”

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Posted 2 years ago

“I bought some items a while back, returned it and was promised a refund. So far nothing, have chased up and no response. Terrible customer service, no telephone number to speak to anyone. Still chasing up for a response and my refund.”

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Posted 2 years ago

“Delivery was fast and it came well packaged.”

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Posted 2 years ago

“Very helpful as I received a chipped mug in my order but the problem has been dealt with promptly and Jack has been brilliant. Thank you. I will order from you again”

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Posted 2 years ago

“Great quality item”

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Posted 2 years ago

“Good quality & communication throughout”

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Posted 2 years ago

“Very efficient and good value. Would happily use again.”

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Posted 2 years ago

“We purchased a kettle from Huh store in April, that ultimately did not arrive until August, with very limited communication about the delays during that time. Unfortunatley, said kettle doesn't work and we're still waiting for confirmation about how to proceed with a return. Having submitted a requested video of the kettle not working, we have had no further communication from Huh store. We've even raised a new ticket through the help chat but to no avail. Whilst the products seem good, the communication is unfortunately quite poor.”

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Posted 2 years ago

“Lovely products! Fast delivery”

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Posted 2 years ago

“Ordered a Hay glass jug in Amber on the 14/08, I still hadn’t received a dispatch notification after 7 days so I chased them. After 3 days I received a response, they informed me the item would be sent out straight away. They following day I received delivery (25/08) but they’d sent the wrong colour which is also £6 cheaper on their website. Obviously I contacted them and complained, but still haven’t heard anything on the 01/09. The item was ordered for a wedding present and I have now missed the wedding. Do not buy from them! I’m still waiting for it to be rectified - so, so disappointed. What poor customer service from a small business.”

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Posted 2 years ago

HUH. Store is rated 4.2 based on 3,831 reviews