HUH. Store Reviews

Name: HUH. Store
Rating: 4.03

4.0 Rating 4,043 Reviews

76 %

of reviewers recommend HUH. Store

4.0

Based on 4,043 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

02079231155

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HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived as described, packaged well and in perfect condition. The only negative was that it took two weeks to arrive. In enquiring about this, the customer service team were really responsive and helpful.”

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Posted 5 years ago

“Very happy with my purchase. Delivery arrived as advised and was packaged very well. Will be using HUH again. Thanks”

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Posted 5 years ago

“Fab store with cool Style stuff, great customer service, super quick delivery.”

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Posted 5 years ago

“The jacket took 2 weeks to dispatch which wasn't very clear when making the order (it said 2-3 days shipping). When it arrived the jacket was massive, it's a size Small but it fits my boyfriend who is a Large better than me. Only positive for me is that returns are free.”

Helpful Report

Posted 5 years ago

Hi Elizabeth, Thanks for your feedback and sorry to hear you found the size of the item too large. We do of course have free returns, so feel free to send back to us for an exchange or refund. You're right, this item was out of stock and needed to be ordered in for you, so it had a 5-10 business day dispatch time. The 2-3 days you mention is the shipping time once it's been dispatched. The dispatch time can be found in a green box on the product page and also in the shopping cart and on your order status page. If you need anything else please drop us an email to hello@huhstore.com Many thanks, Jack

Posted 5 years ago

“Very pleasant experience and amazing products! Thank you”

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Posted 5 years ago

“Great communication and products.”

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Posted 5 years ago

“Good selection and Quick delivery”

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Posted 5 years ago

“Excellent service& quick delivery”

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Posted 5 years ago

“Great price and service on a Carhartt Tee”

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Posted 5 years ago

“Great selection, always amazing deals!”

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Posted 5 years ago

“Good and quick customer service. Happy with the delivery and packaging.”

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Posted 5 years ago

“Timely delivery and item as described. No problems at all.”

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Posted 5 years ago

“Fast shipping good product”

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Posted 5 years ago

“Item delivered quickly, reasonable p&p, packaged well and all fine. Would recommend.”

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Posted 5 years ago

“Not used HUH before but as they were so much cheaper for my Carhaart Anchorage Parka than other online retailers - decided to gve them a go - delighted I did.”

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Posted 5 years ago

“Excellent service, delivery was on time.”

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Posted 5 years ago

“Good service and a great range of products. Feel as though communication around delivery could be improved.”

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Posted 5 years ago

“Fantastic service at an incredible price. Very impressed and will order again.”

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Posted 5 years ago

“Excellent service, great price, ordered & dispatched fast”

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Posted 5 years ago

“HUH. were great and offered me a great deal on the products (which I love) along with an easy way to split my payment too. I did have a query on my delivery status, of which Jack in customer service was really helpful with, so thanks again!”

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Posted 5 years ago

HUH. Store is rated 4.0 based on 4,043 reviews