HUH. Store Reviews

Name: HUH. Store
Rating: 4.01

4.0 Rating 4,058 Reviews

76 %

of reviewers recommend HUH. Store

4.0

Based on 4,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

02079231155

Write Your review

Tell us how HUH. Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

HUH. Store 5 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order number 29710 Really slow refund, sent item back nearly two weeks ago still no refund, Also very slow delivery. Unlikely to order again. Very disapointed”

Helpful Report

Posted 6 years ago

Hello, thank you for your feedback and sorry to hear you're not happy with the service you received. I had a look at your order and it appears this was delivered within the specified timeframe. Regarding the return, it appears this hasn’t been received back yet. If you could please check the tracking number of your return and email it to our team at hello@huhstore.com, we will be happy to look into it further for you. Many thanks

Posted 6 years ago

“really quick delivery, has great”

Helpful Report

Posted 6 years ago

“Super quick no fuss ordering and delivery, great product!”

Helpful Report

Posted 6 years ago

“Very easy to deal with and good communication where necessary. Highly recommended!”

Helpful Report

Posted 6 years ago

“Great product and speedy delivery!”

Helpful Report

Posted 6 years ago

“A well designed jumper, neckline just right - not too high or tight, jumper shape great too (XS was just a tad too small for me ): )”

Helpful Report

Posted 6 years ago

“Perfect shopping experience!”

Helpful Report

Posted 6 years ago

“Brilliant, got the product I wanted at a lower cost than anywhere else, easy site to use, really fast delivery. Will definitely use again.”

Helpful Report

Posted 6 years ago

“First off great price on the Carhartt Sid pants. Probably the most competitive price for these in the market. Execellent conversion times from ordering the trousers to receiving. First time I’ve purchased from Huh however this certainly won’t be the last. Thanks guys for such an outstanding sever I’ve.”

Helpful Report

Posted 6 years ago

“Firstly I must say the five stars are for the products and shop itself,as they are fab.Great selection of my favourite homeware brands.The service is not just there yet.I am extremely disappointed with my last experience on the 3rd of December.I purchased four items,all arrived reasonable quick considering it was during Black Friday sale.One of the HAY plant pots I received just did not look the way all my others do so I decided to send it back for an exchange.I contacted Jack via chat and he kindly agreed to let me know when the free returns postage will be available and send me the label.On the 13th of December I received the label and posted the item on the 15th of December.I then had to email Jack myself on the 22nd of December to confirm the item was received by HUH Store.He replied on the 27th of December to confirm They did and I will have the replacement pot on the 3rd of January.It is now the 2nd of February and I neither got an exchange for the plant pot nor a refund...or even a word about it.It is disappointing that you can’t get in touch during the weekend as I work Monday-Friday as well.For an online store of this size you should have a better customer care system,Jack.It is vital to any business and will affect your reputation if customers are not looked after properly.Like for example forgetting to send out an exchange for a returned item and failing to notify customer regarding it for a whole month.This is more of a feedback than a bad review,I will still purchase from the website in the future.”

Helpful Report

Posted 6 years ago

“Very satisfying international shipping with tracking number!”

Helpful Report

Posted 6 years ago

“Easy to use website, items always arrive as and when advertised and I have zero complaints with both the online and actual store. IT's become one of the first places I look when I want/need something new.”

Helpful Report

Posted 6 years ago

“Excellent price, communication and speedy delivery. 100% happy”

Helpful Report

Posted 6 years ago

“Great selection, great communication, super reliable and have always answered any questions swiftly.”

Helpful Report

Posted 6 years ago

“Got my order delivered really quickly, for a great price. Was very impressed and will use HUH again.”

Helpful Report

Posted 6 years ago

“No complainte at all. Good service, communication, returns and like what they stock as not too many things to wade through and my type of stuff. Thanks !”

Helpful Report

Posted 6 years ago

“Great variety of products and speedy delivery. Would recommend to all friends and family!”

Helpful Report

Posted 6 years ago

“Great price arrived on time”

Helpful Report

Posted 6 years ago

“Delivery quick and products look and feel excellent”

Helpful Report

Posted 6 years ago

“Excellent service. Will definitely be ordering again!”

Helpful Report

Posted 6 years ago

HUH. Store is rated 4.0 based on 4,058 reviews