H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,087 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,087 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent tea and excellent service”

Helpful Report

Posted 2 years ago

“I made ut my mission to try as many different coffees as I can and boy ive not been disappointed with your testers so smooth and rich in flavours thank you for wakening my taste buds up”

Helpful Report

Posted 2 years ago

“Excellent service excellent product”

Helpful Report

Posted 2 years ago

“The breakfast tea is really wonderful. Very tasty and refreshing.”

Helpful Report

Posted 2 years ago

“Blue Lady tea is such a treat, and I absolutely love it!”

Helpful Report

Posted 2 years ago

“The coffee was not my cup of tea, so to speak. I think maybe it needed to be slightly darker roasted for my liking. I was giving it a score out of 10 after each pack was tasted and I never got over a 6/10. It's not bad coffee, just not how I like it.”

Helpful Report

Posted 2 years ago

Good Afternoon Jack, Thank you for sharing your feedback! We're sorry to hear our coffee wasn't quite to your taste. We appreciate your honest review and your detailed scoring—it helps us understand our customers' preferences better. If you ever decide to try us again, we have some darker roasts that might be more to your liking. Thanks again for giving us a try! Best regards, Brooke and all the team at Hr Higgins

Posted 2 years ago

“Love it!!!!”

Helpful Report

Posted 2 years ago

“Excellent coffee and tea purveyor. Also loved the chocolate coated Brazil nuts. Wonderful to have home delivery.”

Helpful Report

Posted 2 years ago

“Amazing Chinese Jasmine Tea. Also purchased a traditional tea caddy. Very good quality. Excellent service , new as and when we went through from purchase to delivery.”

Helpful Report

Posted 2 years ago

“Wonderful small bags of coffee! There was a card for each coffee telling you where it originates from and how it came to be used by this company !”

Helpful Report

Posted 2 years ago

“Excellent. We have been customers for over 40 years and have never had a fault with the service, product, or delivery. HR Higgins represent the highest quality.”

Helpful Report

Posted 2 years ago

“We love our H.R. Higgins tea so much, especially the afternoon blend and darjeeling, there is nothing like it in Canada! Definitely worth the delivery. We can’t wait to come for another visit when we are in the UK. Susan”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you so much for your lovely review! We're thrilled to hear that you're enjoying our afternoon blend and Darjeeling all the way in Canada. Your kind words mean a lot to us. We look forward to welcoming you on your next visit to the UK! Warm regards, All the team at HR Higgins

Posted 2 years ago

“Have been using and recommending Higgins Tea for years. Excellent tea back up by great Customer Service”

Helpful Report

Posted 2 years ago

“I've purchased tea from Higgins many times. It's a bit of a luxury these days, but tastes infinitely better than alternatives. Thank you again.”

Helpful Report

Posted 2 years ago

“Lovely tea and prompt delivery.”

Helpful Report

Posted 2 years ago

“Dear Mr Higgins, I love your coffee, the excellent service you give, and the fact that yours is an independent, family firm. Thank you! Hilary Laurie”

Helpful Report

Posted 2 years ago

“Great coffee. Always really efficient service - website easy to use and normally 24 delivery - and always exciting trying different blends.”

Helpful Report

Posted 2 years ago

“Quick service.”

Helpful Report

Posted 2 years ago

“What more can I say than H.R.Higgins provides a most reliable service to the demanding consumer, by which I mean me. Try various beans and coffee-making methods by all means. Find what you like and stick too it. No faff - just stars!”

Helpful Report

Posted 2 years ago

Hi John, Thank you for your lovely review, we don't believe in demanding customers only products worth demanding! So glad you have found your method and preferred coffee bean! Enjoy and best wishes, Hr Higgins team

Posted 2 years ago

“My order was despatched at the high standard like the previous ones. I‘ m fully satiesfied. I would appreciate the choice of paying my order in Pound Sterling and not in Euros as it was possible in the past.”

Helpful Report

Posted 2 years ago

Good morning Frank, Thank you for your lovely feedback we are thrilled to hear you are happy with the service. We had a lot of feedback on this matter and we found customers preferred to pay in their local currency due to conversation rates and fees. Sorry to hear this does not suit yourself i will pass this information on to our accounts team. Have a lovely day and enjoy your coffee! All the best, Hr Higgins team

Posted 2 years ago

H. R. Higgins is rated 4.9 based on 2,087 reviews