H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,896 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,896 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 31st July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You could not find a better company to supply wonderful coffee. I have purchased from you ever since my father found your London shop and all my friends always want to drink coffee when they visit. Many thanks for everything I have purchased from you.”

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Posted 2 weeks ago

Dear Margaret, Thank you so much for your lovely comments, we do appreciate it, I have passed your feedback to the whole team. We hope you enjoy our coffee for many more years. Best wishes from all at H.R.Higgins

Posted 2 weeks ago

“A fine coffee”

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Posted 3 weeks ago

“Tried my first coffee- the Wimbledon Strawberries & Cream via Kenya…. Was very impressed with how ‘smooth your Coffee is, tasty but lovely..’ We’ve majored on Teas, and in fact, need to re-order …. Only tried 1 coffee so far.”

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Posted 3 weeks ago

“Excellent product, excellent service”

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Posted 4 weeks ago

“Beutiful coffee as always and the new packaging great, but I do miss having a use by date on the bags.”

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Posted 1 month ago

Good morning Linda, Thank you so much for your kind words regarding our coffee — we're truly delighted to hear that you're enjoying it. In response to your question about the use-by date, we made the decision to display the roasting date on our packaging instead, based on feedback from many of our customers who prefer this approach. To determine the best-before date, simply add six months to the roast date. We greatly appreciate you taking the time to share your feedback — it means a lot to us. Best wishes from all of us at H.R. Higgins

Posted 1 month ago

“After dealing with H R Higgins for many years,I have no reservations at all of praising them;both service and product”

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Posted 1 month ago

“Apart from the delicious coffee, the support from the office was excellent in amending the order. Great customer service, Thank you”

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Posted 1 month ago

Dear Lesley, Thank you for your kind feedback. We will be sure to share your positive comments with our Sales & Customer Service team—it truly means a lot. We’re always happy to assist in any way we can, and we greatly appreciate you taking the time to leave a review. Best wishes from all of us at H.R. Higgins.

Posted 1 month ago

“Best coffee always”

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Posted 1 month ago

“We have been buying coffee from HR Higgins for many years now. We like the relationships they have with the coffee producers and the detail provided about provenance. The orders are always dispatched very quickly in sustainable packaging. If you need to contact them by phone they are really helpful and friendly.”

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Posted 1 month ago

Dear Diane, Thank you so much for your kind feedback—it is truly appreciated. At H.R. Higgins, we take great pride in offering both exceptional products and a friendly, professional service, so it means a great deal to hear such positive comments. Thank you again, from all of us at H.R. Higgins.

Posted 1 month ago

“Great coffee and easy bags ready to grind as soon and as fresh as you can get with clear instructions on how to prepare you’re chosen coffee”

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Posted 1 month ago

“The two coffees I bought were as flavoursome as I had hoped for. They were delivered promptly and well packaged Thank you”

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Posted 2 months ago

“very good coffee, customer since 2011 :-).”

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Posted 2 months ago

Dear Ran, Thank you for your continued support and loyalty, this is appreciated, we are thrilled to hear you enjoy our coffee. Best wishes from all at H.R.Higgins

Posted 2 months ago

“Excellent espresso from 1942 Beans.”

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Posted 2 months ago

“Great business, order came very quickly”

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Posted 2 months ago

“delicious as ever thank you”

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Posted 2 months ago

“A selection of beautifully flavoured coffee, with helpful information.”

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Posted 2 months ago

“Still awaiting delivery”

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Posted 2 months ago

Dear Paul, Thank you for taking the time to contact us, your order was dispatched on the 22nd of April, we are looking into why this has not been delivered by our delivery partner, and I have emailed you separately on this. Thank you raising this with us, we always investigate any delivery disputes and if this ever happens, please reach out to info@hrhiggins.co.uk Best wishes from all at H.R.Higgins

Posted 2 months ago

“I sent received the shipment yet.. can you please check when it will deliver Thank you”

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Posted 2 months ago

Dear Ahmed, Thank you for reaching out to us, I have replied to your email this morning. Best wishes from all at H.R.Higgins

Posted 2 months ago

“Always a joy to receive tea and coffee from you. Beans to grind and a coffee to prepare is a little bit of luxury. Looking forward to afternoon tea but can I wait until 4pm?”

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Posted 2 months ago

“Life would be poorer without our Higgins Tea! Lovely company and people.”

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Posted 2 months ago

Dear Christine, Thank you for the lovely comment, it is very much appreciated, we are delighted you are such a loyal customer and enjoy our Tea. Best wishes from all at H.R.Higgins

Posted 2 months ago

H. R. Higgins is rated 4.9 based on 1,896 reviews