H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,941 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 5th September 2025

Anonymous

H. R. Higgins 5 star review on 17th August 2025

Ellie Withers

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

H. R. Higgins 5 star review on 26th April 2024

DAVID TINSON

H. R. Higgins 5 star review on 2nd March 2024

Martin Henson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality coffee. I've been a customer for 40+ years.”

Helpful Report

Posted 1 month ago

“Excellent service and speedy delivery.”

Helpful Report

Posted 1 month ago

“Smooth and delicious with character”

Helpful Report

Posted 1 month ago

“Delicious coffee delivered quickly. Will definitely order again. Would certainly recommend.”

Helpful Report

Posted 1 month ago

“Excellent customer care and speedy delivery of purchased coffee”

Helpful Report

Posted 1 month ago

“Excellent.”

Helpful Report

Posted 1 month ago

“Very good tea and coffee as always. Nice friendly service.”

Helpful Report

Posted 1 month ago

“Great selection of superb teas and coffees including some really unusual ones. I love the “Blue Lady” tea, for example, which I’ve never seen anywhere else. But the classics are all wonderful and their own blends such as Duke Street are great too. Coffees are always superb, if a little pricey, but you definitely get what you pay for in terms of exceptional flavour and I like the fact that you can choose different roasts of the same beans. The provence is always great to know too.”

Helpful Report

Posted 2 months ago

“I come to London quite often, but I had never noticed or even heard about H. R. Higgins before. My brother, who studied in Cheltenham and has a deep love for the UK, told me it’s a must-visit l…and he was absolutely right. From the moment I tried it, I fell in love. The coffee and tea here are simply the best you can find in London. It’s a family-owned business, and you can feel the care and attention they put into every single cup. Each drink feels crafted with detail and passion, turning a simple coffee into a unique experience that makes you feel like royalty. This place has truly won me over…I will always come back.”

Helpful Report

Posted 2 months ago

“Not a coffee connasieur Wrong spelling.But coffee wonderful. Purchased Columbian and Viennese.”

Helpful Report

Posted 2 months ago

“Excellent company, really enjoy purchasing items they arrive in time in lovely packaging with lots of product information which really lifts the experience.”

Helpful Report

Posted 2 months ago

“H.R. Higgins always provides prompt and courteous service.”

Helpful Report

Posted 2 months ago

“Excellent products and rapid mail order service - exemplary !”

Helpful Report

Posted 2 months ago

“Excellent coffee. A wonderful array of coffees with wonderful aromas. Something really nice to look forward to, with a lovey croissant or two, or perhaps with a macaron (or several for that matter). We can't wait for our next order of coffees. Great price, great delivery, great client care. Thank you for bringing great coffees to our doorstep.”

Helpful Report

Posted 2 months ago

“Usual excellent coffee & tea. Great service.”

Helpful Report

Posted 2 months ago

“Thoroughly satisfied with my Duke St blend tea and the Brazilian yellow bourbon dark coffee (the latter a new experience having broadened my beverage intake from only tea to a recent coffee fad.”

Helpful Report

Posted 2 months ago

“Great express online service and more importantly rich and tasty coffee beans. Highly recommend it to any coffee lover”

Helpful Report

Posted 2 months ago

“Always excellent. Never disappoint. My tea was perfectly packaged and arrived quickly. As ever, it is of the highest quality, richly flavoured and with beautiful colours.”

Helpful Report

Posted 2 months ago

“Quality teas that represent SERIOUS value for money compared to other premium retailers. Blue Lady is a joy - exquisite black tea with citus and floral revivers. China Jasmine - a black tea with jasmine is a game changer for me as I'm not so keen on green tea. Then I discover Japanese Cherry thats as juicy as they come without the green tea bitterness. Looking forward to trying Spring Tea and a Darjeeling Tippy that I treated myself too. Put the kettle on, bab!”

Helpful Report

Posted 2 months ago

“We have been buying coffee and tea from Higgins for some 50 years! First fron theior shop, which as near our office in Duke Street and latterly by post. Firstly the serice is second to none - the arrival of those packs of specially parcelled tea and coffee is always a treat But of course the coffee and tea itself is second to none and I can honestly say that we are addicted to Higgins!”

Helpful Report

Posted 2 months ago

H. R. Higgins is rated 4.9 based on 1,941 reviews