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H. R. Higgins Reviews

4.9 Rating 1,719 Reviews

98 %

of reviewers recommend H. R. Higgins

Company Reviews

Product Reviews

4.9

Based on 1,719 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 26th April 2024

H. R. Higgins 5 star review on 2nd March 2024

H. R. Higgins 5 star review on 10th February 2024

Rosalind Ingram

H. R. Higgins 5 star review on 30th January 2024

H. R. Higgins 5 star review on 26th January 2024

Andrew Thomlinson

H. R. Higgins 5 star review on 2nd September 2023

Vivienne Hudson

H. R. Higgins 5 star review on 1st September 2023

24

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Chinese Jasmine Tea. Also purchased a traditional tea caddy. Very good quality. Excellent service , new as and when we went through from purchase to delivery.”

Posted 7 hours ago

“Wonderful small bags of coffee! There was a card for each coffee telling you where it originates from and how it came to be used by this company !”

Posted 10 hours ago

“Excellent. We have been customers for over 40 years and have never had a fault with the service, product, or delivery. HR Higgins represent the highest quality.”

Posted 3 days ago

“We love our H.R. Higgins tea so much, especially the afternoon blend and darjeeling, there is nothing like it in Canada! Definitely worth the delivery. We can’t wait to come for another visit when we are in the UK. Susan”

Posted 4 days ago

“Have been using and recommending Higgins Tea for years. Excellent tea back up by great Customer Service”

Posted 4 days ago

“I've purchased tea from Higgins many times. It's a bit of a luxury these days, but tastes infinitely better than alternatives. Thank you again.”

Posted 5 days ago

“Lovely tea and prompt delivery.”

Posted 6 days ago

“Dear Mr Higgins, I love your coffee, the excellent service you give, and the fact that yours is an independent, family firm. Thank you! Hilary Laurie”

Posted 6 days ago

“Great coffee. Always really efficient service - website easy to use and normally 24 delivery - and always exciting trying different blends.”

Posted 1 week ago

“Quick service.”

Posted 1 week ago

“What more can I say than H.R.Higgins provides a most reliable service to the demanding consumer, by which I mean me. Try various beans and coffee-making methods by all means. Find what you like and stick too it. No faff - just stars!”

Posted 1 week ago

Hi John, Thank you for your lovely review, we don't believe in demanding customers only products worth demanding! So glad you have found your method and preferred coffee bean! Enjoy and best wishes, Hr Higgins team

Posted 1 week ago

“My order was despatched at the high standard like the previous ones. I‘ m fully satiesfied. I would appreciate the choice of paying my order in Pound Sterling and not in Euros as it was possible in the past.”

Posted 1 week ago

Good morning Frank, Thank you for your lovely feedback we are thrilled to hear you are happy with the service. We had a lot of feedback on this matter and we found customers preferred to pay in their local currency due to conversation rates and fees. Sorry to hear this does not suit yourself i will pass this information on to our accounts team. Have a lovely day and enjoy your coffee! All the best, Hr Higgins team

Posted 1 week ago

“Brilliant as ever. Superb quality of coffee beans, our favourite, I have made several on-line purchases and we always pay the shop a visit when we visit London.”

Posted 1 week ago

Hi Jane, Thank you so much for leaving a lovely review, we are thrilled to hear you are enjoying our coffee and visiting our Duke Street team! We may be biased but we think its the cutest coffee house! Have a lovely day and best wishes, Hr Higgins team

Posted 1 week ago

“I always receive very quick and efficient service with all of my orders. Thank you very much. My coffees are always of excellent quality. My husband said the same goes for the tea.🙂”

Posted 1 week ago

Good morning Cheryl, Thankyou for your lovely feedback, we are happy to hear you both are enjoying your coffee and tea. Some might say we are biased but we couldnt agree more, the coffee is delcious! Have a lovely day, All the best, HR Higgins team.

Posted 1 week ago

“Love it. The shipping is really quick.”

Posted 1 week ago

Hi Yue Yue, Thank you for taking the time to leave us a review. We are so happy to hear that you love the coffee as much as we do! Enjoy! Hr Higgins team

Posted 1 week ago

“⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

Posted 1 week ago

Hi Reema, Thank you for taking the time to leave us a, of the charts 7* review!! We extremely appreciate our lovely customers taking the time to review us. Enjoy your coffee! HR Higgins Team

Posted 1 week ago

“Easy to order online, arrived. Smooth & delicious coffee beans.”

Posted 2 weeks ago

“Tried all the coffees in the taster pack,all were very good. The 42 blend is outstanding will be ordering soon A pleasure to try quality coffee. Now on our to do list to visit the shop.”

Posted 3 weeks ago

“Blue Lady tea is my favourite. I have been buying it from H R Higgins for years, including having it delivered to Portugal when I lived there, and the quality is always excellent. Their service is also very good. Highly recommended.”

Posted 3 weeks ago

“a very happily received birthday present”

Posted 3 weeks ago

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H. R. Higgins is rated 4.9 based on 1,719 reviews