H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,082 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,082 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Fast delivery. New experience for me, was the mayfair blend, which is a very nice tea to drink in the afternoon as well as for breakfast. I ordered the tea based on the description of the house, which proved to be very accurate. So,excellent quality product combined with good service. Andreas Hunziker, Swiss client, since 1995.”

Helpful Report

Posted 52 minutes ago

“Superb quality and service”

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Posted 1 hour ago

“Excellent coffee, great service & quick delivery”

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Posted 1 day ago

“I’ve been a customer for decades buying tea and coffee beans. Always excellent quality and first class sealed bags that keep well. Swift delivery and helpful customer service add to the reason I remain a customer.”

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Posted 2 days ago

“Excellent products, lovely family business”

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Posted 2 days ago

“The idea to have taster pack sounded great to me and being super excited I've chosen three very interesting coffees. I was hoping to have a bit more inside each bag, but 25g is extremely insuficient to dial a coffee on espresso machine. That made the whole experience some what disappointing... I'd rather put more coffee in each bag a increase the price for the taster pack, rather than chasing "good" price. Despite all these, I managed to dial some of the coffees and I realy enjoyed the Costa Rica San Jose. My criticism it's not about the coffee, but the way this taster pack is presented to the customers.”

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Posted 2 days ago

“I think HR Higgins afternoon blend is the definitive afternoon tea. Brewed correctly, and taken from a proper tea cup, it is superb.”

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Posted 3 days ago

“Service was not as good as it has been in the past and the tea I wanted was no longer available. I didn't feel like a valued customer, more like just someone to be dealt with. Shame, as this place used to be really good”

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Posted 4 days ago

“This coffee was definitely worth waiting for. Beautifully presented and in perfect condition. The 20% discount currently available makes an attractive price for the outstanding quality.”

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Posted 1 week ago

“The samples that arrived wasn't very nice,i didn't like the taste.customer service is non existent,i emailed them over a week ago maybe 2wks and still no reply”

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Posted 1 week ago

Hi Ste, we’re sorry the coffees in our Taster Kit weren’t to your taste. The kit is designed to introduce a selection of different coffees and roast styles, with the contents listed on the product page before ordering, so it may not be the best fit for someone who only enjoys darker roasts. Regarding your email, we responded the next working day. We’re sorry if our response didn’t reach you and would recommend checking your junk folder. You also still have your £5 voucher to use towards your next order. If you’d like help choosing a darker roast, please get back in touch and we’ll be very happy to recommend something more suited to your taste. Thank you

Posted 1 week ago

“Absolutely amazing and so helpful”

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Posted 1 week ago

Hi Alison, We're so glad you and your friend enjoyed! Always happy to help.

Posted 1 week ago

“Top notch tea at an excellent price. Summer Peach is floral, sweet and juicy whilst still being a lush black tea with a kick. Blue Lady is essential- grapefruit and blossom black tea thats perfect for morning. Japanese Cherry a bright and fruity blast for anytime.”

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Posted 2 weeks ago

“Easy to order and quick delivery, excellent service for a very tasty product. Would recommend every time.”

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Posted 2 weeks ago

“ALways eccellent service and delicious tea and coffee thank you”

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Posted 2 weeks ago

“great collection of high quality coffee and tea”

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Posted 2 weeks ago

“Been looking for a sweet flavoured coffee. These guys site outlined all the information I needed to make my choice. Package arrived in no time. Straight into the aero press and deeeeeelisshhhh. Thank you folks. Awesome service.”

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Posted 3 weeks ago

“Wonderful tea and coffee of the highest quality. And super friendly fast service.”

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Posted 3 weeks ago

“Order promptly and accurately despatched. Beatifully packaged. All products ordered of excellent quality. I will continue to use H.R.Higgins, as I have done for over 50years, and my family before that!”

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Posted 1 month ago

“I have always used Assam TGFOP, also Costerican Dark roast coffee from a small producer in America. It is such a shame that people ony understand tae bags and instant coffee. I am soo glad that people like you stand up for small producers all over the world. The quality of your product is VERY enjoyable. Thank you.”

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Posted 1 month ago

“Always friendly and reliable.”

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Posted 1 month ago

H. R. Higgins is rated 4.9 based on 2,082 reviews