H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,101 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Officially a monthly regular! They offer so many great coffee beans, but the Colombia Supremo is my top pick for waking me up every morning. 🌅”

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Posted 1 day ago

“Higgins breakfast blend tea : er, best tea ever. Totally. That's it.”

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Posted 1 day ago

“Nothing else but five stars every time.”

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Posted 1 day ago

“The coffee was one of the best I've had in London, and the staff were so knowledgeable and friendly. A beautiful, highly recommended for true coffee lovers.”

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Posted 1 week ago

“A great first coffee from HR Higgins. I played it safe with their signature 1942 blend, but I feel safe enough to be more adventurous with one of their subscriptions now. The best thing was that the grind was just as I needed and it didn't take much to dial in on my Espresso machine. I've had such variable grind size from other suppliers and so I hope this aspect of quality is maintained. If it is, I can see myself becoming a long term patron.”

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Posted 1 week ago

“First class service. Brilliant product, I highly recommend the products they offer”

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Posted 1 week ago

“Wonderful range of coffees and teas. I am completely persuaded by Santiago which brings my mornings alve. My girlfriend/partner/whatever is a fan of Columbia Supreme and I regularly congratulate her on her taste (though I beieve mine is superior.......).”

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Posted 1 week ago

“As ever excellent coffee”

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Posted 2 weeks ago

“I have used Higgins for very many years and have always had excellent service, and the coffee is great. I also like to support the small coffee growers.”

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Posted 2 weeks ago

“Amazing service and delivery time was spot on.”

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Posted 3 weeks ago

“The service is excellent and the coffee delightful. I purchased 4 coffees and so far tatsed 2 - creole and decaffinated. both are delicious and well worth the premium price”

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Posted 1 month ago

“Superior teas and service.......and price. So glad to have discovered Higgins and their teas 😃”

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Posted 1 month ago

“Delicious Tea and Coffee. Excellent service”

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Posted 1 month ago

“A first class experience, and amazing coffee from H R Higgins. The online ordering was quick, and simple, the delivery went without a hitch, and the delivery note was signed by Adam, and included a smiley face. Little touches like this make all the difference. I had previously used another well known supplier of coffee, but over the past few years of 'modernising' recipes, and discontinuing long standing favourites, it was time for me to move on, and I am so glad that I did. Creole Blend has got to be the most amazing blend, if you like the perfect cup of coffee, and India Malabar Monsooned, is also perfect.”

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Posted 1 month ago

Hi Barry, Thank you for sharing your experience. We’re delighted you enjoyed the coffee and found the online ordering quick and the delivery smooth. It’s great to hear the little touches, like the smiling delivery note signed by Adam, made a difference. We’re glad you’ve found a blend you love in Creole Blend and India Malabar Monsooned. Best regards, Team H. R. Higgins

Posted 1 month ago

“Great coffee and tea selections. Nice Coffee house downstairs of their lovely shoppe on Duke St in Mayfair area of London. Excellent customer service both in the shoppe and for online orders.”

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Posted 1 month ago

Hi Kathleen, Thank you for sharing your experience. We’re pleased you enjoyed our coffee and tea selections and found the service both in-store and online to be excellent. Best regards, Team H. R. Higgins

Posted 1 month ago

“Lovely tea, thank you”

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Posted 1 month ago

“H.R Higgins coffee and tea is consistently good, and this review is of their excellent customer service. I ordered two bags of beans and when they arrived they weren't properly sealed and had leaked. I emailed about this, had a lovely email in response and two days later replacement coffee arrived. In this case something going wrong, and the way the company dealt with it, has actually enhanced my opinion of them. Well done Chloe!”

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Posted 1 month ago

Hi Rachel, Thank you for sharing your experience. We’re pleased we could respond promptly and that the replacement coffee arrived quickly after the unfortunate issue with the seal. Best regards, Team H. R. Higgins

Posted 1 month ago

“It is always a great pleasure to receive a delivery from Higgins. Excellent products delivered speedily and with care in packing.”

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Posted 1 month ago

Hi Jenny, We’re delighted to hear you’re always pleased with our deliveries and that you’re happy with the speed and careful packing of our products. Best regards, Team H. R. Higgins

Posted 1 month ago

“I have loved coffee since I was a child in the 1950's and have bought my Coffee from the Higgins family for more than 40 years. Their coffees are superb, the range is incredible and the advice they give completley reliable. Long may they continue.”

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Posted 1 month ago

Hi Lynda, Thank you for sharing your wonderful long-time connection with our coffees. We’re thrilled that you love the range and find our advice reliable. Best regards, Team H. R. Higgins

Posted 1 month ago

“Very good service. Fast delivery. New experience for me, was the mayfair blend, which is a very nice tea to drink in the afternoon as well as for breakfast. I ordered the tea based on the description of the house, which proved to be very accurate. So,excellent quality product combined with good service. Andreas Hunziker, Swiss client, since 1995.”

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Posted 1 month ago

H. R. Higgins is rated 4.9 based on 2,101 reviews