H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,014 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, great quality. Tea was fab”

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Posted 4 days ago

“Amazing products, fast delivery”

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Posted 4 days ago

“I absolutely adore this coffee. I highly recommend it. From the moment you open the packet and smell the gorgeous aroma to the moment you taste the smoothness tantalising your tastebuds. My only issue is I couldn’t find a suitable air tight container to keep it fresh. I’ll keep checking your website in the hope I missed it.”

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Posted 5 days ago

“Best coffee and tea on the market. A real treat and no microplastics. Worth the money if you have an incling to spoil yourself.”

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Posted 1 week ago

“Great customer service and simply the finest single origin coffee you can buy.”

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Posted 1 week ago

“An excellent service as ever. Ordered two teas Blue Lady which is well worth trying if you have haven’t before, I will be certainly purchasing it again so to with the afternoon blend.”

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Posted 2 weeks ago

“I sad to say that I was very disappointed with the coffee. I was expecting something better after reading the reviews. I feel the flavours didn’t come through and I felt that the marketing write up over promised the product. The only positive I can say is the service was very good.”

Helpful Report

Posted 3 weeks ago

Dear Graham, Thank you for taking the time to share your feedback with us. We are obviously very sad to hear that your first order with us was underwhelming for you, as this is certainly not the first impression we strive for. We always hope our coffees live up to the expectations created by their descriptions and reviews, so we truly appreciate you letting us know about your experience. Coffee can be very personal in terms of taste and brew method, and sometimes a particular coffee simply may not suit someone’s preferences as well as another might. Our sales and customer support team would be more than happy to help you explore other coffees from our range and suggest a couple of options that may be better suited to your taste and brewing method. Please do feel free to let us know how you usually brew your coffee and the flavour profiles you tend to prefer, and we’ll gladly make some recommendations. Best wishes from all at H.R.Higgins

Posted 2 weeks ago

“Best coffee in the market I will need to subscribe now me and my partner have found our favourite 2 coffees Colombia supreme and the 1942 👍”

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Posted 3 weeks ago

“If you love coffee, you'll love Henry Higgins! I've been buying their coffee for 40 years. They have a wide range of coffees, so you can experiment with new coffees as well as enjoy your personal favourites.”

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Posted 3 weeks ago

“I purchased Galapagos San Cristobal Organic Coffee. I have no doubt the quality of this coffee was good, but I found the rich chocolate flavour very overpowering. It was something I couldn't drink much of, and certainly not after food. I think perhaps the 'caramel' description might be a little understated... but I can see other reviewers liked it much more than me so it could well just be my palette, but compared to the coffee I drank during my visit to The Galapogos it didn't have the same balance and subtlety I'd hoped for from experience.”

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Posted 3 weeks ago

“Delicious tea with real leaves, not tea dust in a tea bag. Very refreshing. Thank you.”

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Posted 3 weeks ago

“Delicious coffee made from both Vienna and Columbian coffee beans. These are our current favourite but have loved all the varieties we’ve tried. Normally extremely swift delivery but this time the courier was poor and Higgins were very helpful.”

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Posted 4 weeks ago

“Always the very best quality coffee. I won’t buy from anywhere else”

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Posted 1 month ago

“Always exceptional service offering a great range of quality products - recommended”

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Posted 1 month ago

“Switched from India Tea Company after their sourcing issues and have been with Higgins for a year now. Huge improvement. Their Royal Warrant inspired trust, and they’ve delivered on quality every time. Galapagos and 1942 are now my regular picks, great flavour, fresh roast dates, and consistently excellent coffee. With pop-ins from friends insisting they must try one of our coffes :)”

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Posted 1 month ago

“Too expensive for the quality. It used to be better quality and priced lower”

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Posted 1 month ago

Thank you for sharing your feedback. We are sorry to hear your comments and want to reassure you that all our teas are of the same high standard and quality as they have always been. We pride ourselves on providing the finest quality tea, carefully sourced and blended to ensure the best experience in every cup. We understand that pricing is an important consideration, and we strive to ensure our products reflect both the quality and care that goes into them. If you would like to discuss your concerns in more detail, please feel free to contact us at info@hrhiggins.co.uk, where a member of our team will be happy to assist you. Best wishes from all at H.R.Higgins

Posted 1 month ago

“H.R. Higgins staff kept a check on the courier because of delivery issue and made sure delivery was made. Teas purchased were really nice full of flavour. Service was 100%. Wiil be using them again.”

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Posted 1 month ago

“Splendid tea, does exactly what it says on the proverbial tin! I am drinking the tea that I bought, everyday, and it is delightful.”

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Posted 1 month ago

“Beautiful shop and a very pleasant staff. Great tea selection. Love the Blue Lady,”

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Posted 1 month ago

“As always, excellent service in the cafe and exceptional help at the counter when choosing our coffees. Have used Higgins coffee for over 40 years.”

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Posted 1 month ago

H. R. Higgins is rated 4.9 based on 2,014 reviews