H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent coffee, great service & quick delivery”

Helpful Report

Posted 18 hours ago

“I’ve been a customer for decades buying tea and coffee beans. Always excellent quality and first class sealed bags that keep well. Swift delivery and helpful customer service add to the reason I remain a customer.”

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Posted 1 day ago

“Excellent products, lovely family business”

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Posted 1 day ago

“The idea to have taster pack sounded great to me and being super excited I've chosen three very interesting coffees. I was hoping to have a bit more inside each bag, but 25g is extremely insuficient to dial a coffee on espresso machine. That made the whole experience some what disappointing... I'd rather put more coffee in each bag a increase the price for the taster pack, rather than chasing "good" price. Despite all these, I managed to dial some of the coffees and I realy enjoyed the Costa Rica San Jose. My criticism it's not about the coffee, but the way this taster pack is presented to the customers.”

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Posted 2 days ago

“I think HR Higgins afternoon blend is the definitive afternoon tea. Brewed correctly, and taken from a proper tea cup, it is superb.”

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Posted 2 days ago

“Service was not as good as it has been in the past and the tea I wanted was no longer available. I didn't feel like a valued customer, more like just someone to be dealt with. Shame, as this place used to be really good”

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Posted 3 days ago

“This coffee was definitely worth waiting for. Beautifully presented and in perfect condition. The 20% discount currently available makes an attractive price for the outstanding quality.”

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Posted 1 week ago

“The samples that arrived wasn't very nice,i didn't like the taste.customer service is non existent,i emailed them over a week ago maybe 2wks and still no reply”

Helpful Report

Posted 1 week ago

Hi Ste, we’re sorry the coffees in our Taster Kit weren’t to your taste. The kit is designed to introduce a selection of different coffees and roast styles, with the contents listed on the product page before ordering, so it may not be the best fit for someone who only enjoys darker roasts. Regarding your email, we responded the next working day. We’re sorry if our response didn’t reach you and would recommend checking your junk folder. You also still have your £5 voucher to use towards your next order. If you’d like help choosing a darker roast, please get back in touch and we’ll be very happy to recommend something more suited to your taste. Thank you

Posted 6 days ago

“Absolutely amazing and so helpful”

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Posted 1 week ago

Hi Alison, We're so glad you and your friend enjoyed! Always happy to help.

Posted 6 days ago

“Top notch tea at an excellent price. Summer Peach is floral, sweet and juicy whilst still being a lush black tea with a kick. Blue Lady is essential- grapefruit and blossom black tea thats perfect for morning. Japanese Cherry a bright and fruity blast for anytime.”

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Posted 2 weeks ago

“Easy to order and quick delivery, excellent service for a very tasty product. Would recommend every time.”

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Posted 2 weeks ago

“ALways eccellent service and delicious tea and coffee thank you”

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Posted 2 weeks ago

“great collection of high quality coffee and tea”

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Posted 2 weeks ago

“Been looking for a sweet flavoured coffee. These guys site outlined all the information I needed to make my choice. Package arrived in no time. Straight into the aero press and deeeeeelisshhhh. Thank you folks. Awesome service.”

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Posted 3 weeks ago

“Wonderful tea and coffee of the highest quality. And super friendly fast service.”

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Posted 3 weeks ago

“Order promptly and accurately despatched. Beatifully packaged. All products ordered of excellent quality. I will continue to use H.R.Higgins, as I have done for over 50years, and my family before that!”

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Posted 1 month ago

“I have always used Assam TGFOP, also Costerican Dark roast coffee from a small producer in America. It is such a shame that people ony understand tae bags and instant coffee. I am soo glad that people like you stand up for small producers all over the world. The quality of your product is VERY enjoyable. Thank you.”