H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,895 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,895 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 31st July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and coffee as usual, after discovering “Higgins” in London a few years ago we now order online if we can’t visit in person. Thank you x”

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Posted 8 hours ago

“Excellent coffee would definitely buy from them again”

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Posted 20 hours ago

“Excellent as always Buying from Higgins since 1976”

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Posted 21 hours ago

“Dispatch and delivery are always speedy. Creole blend is our all time favourite. We think it is an excellent price for this wonderful coffee. Looking forward to a cup makes you pleased to wake up in the morning. We have been fans of Higgins for decades and they have never once let us down. It is only a shame that we are so old now a trip down to London and a chat with friends in the shop is now out of the question. Best wishes to all in the shop!”

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Posted 1 day ago

Dear Jenny, Thank you so much for your kind review, we truly appreciate you taking the time to share your feedback. Creole is indeed one of our timeless classics and a much-loved favourite among our customers. It’s always a pleasure to hear from those who have known us for many years. Your continued support speaks volumes about the quality of our coffee and the valued relationships we’ve built with dedicated farms, cooperatives, and trusted partners around the world. Wishing you continued good health and many more joyful cups of Creole coffee. Best wishes from all at H.R. Higgins

Posted 1 day ago

“It a pleasure coming to this royal coffee high recommended”

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Posted 1 day ago

“Bought some beans, looking forward to tasting the chocolatey/nutty kind I was advised to get if I did not like high acidity. I was given a prepackaged lot, something I‘m always slightly suspicious of, and even more so when I later noticed there was no roasting date on the package. My suspicion was confirmed when I opened the package, no aroma, sour smell and even sourer taste out of the espresso machine. All that for a hefty 16GBP for 250gr.”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re very sorry to hear that you experienced a lack of aroma, as this is not something we would expect from our freshly roasted coffee. We take great pride in the quality of our products, and it’s disappointing to hear that your experience did not reflect this. For your reference, the roasting date can be found at the bottom of the coffee bag. If you’d be happy to contact our Customer Service team via phone or email, we would welcome the opportunity to discuss your feedback further and investigate the matter. We are committed to ensuring every customer is satisfied and will always follow up on feedback provided. We look forward to hearing from you. Best wishes from all at H.R.Higgins

Posted 4 days ago

“I purchased the sample tasting pack, which is good value since they include a £5 coupon. The package comes with three different coffee beans to try, which I thought was a nice deal. However, the taste was not as good as they made it out to be, which made me feel the promotion was more hype than substance. I also looked up the price list included in the package, and the coffee beans are clearly overpriced. I strongly do not recommend it.”

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Posted 1 week ago

Dear Mandy, Thank you for your feedback, we're genuinely sorry to hear that the £5 Taster Pack didn’t meet your expectations. While we’ve been fortunate to receive overwhelmingly positive responses to this product, with many first-time buyers going on to become regular customers, we completely understand that taste is subjective and not every blend will suit every palate. Regarding pricing, we appreciate that our coffee may seem more premium than some alternatives. However, this reflects the quality, care, and expertise invested at every stage from sourcing to roasting. As a family-run business since 1942, we pride ourselves on our heritage, craftsmanship, and commitment to excellence. While our coffee may not be for everyone, we hope those who value provenance, flavour, and authenticity will see the value in what we offer. Best wishes from all at H.R.Higgins

Posted 4 days ago

“Five stars.”

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Posted 1 week ago

“Fantastic coffee, we won’t buy our beans from anyone else!”

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Posted 1 week ago

“We have been customers of H R Higgins for over 50 years. Without doubt their coffees are the best obtainable. From time to time we have had to buy others and this always confirms our opinion expressed above”

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Posted 1 week ago

“Excellent coffee and tea,encouraged us to try different blends. Service is first class .”

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Posted 1 week ago

“Excellent coffee and tea,encouraged us to try different blends. Service is first class .”

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Posted 1 week ago

“HR Higgins proper shop with real people I started buying coffee when you were in South Molton Street I now take advantage of your Postal Service Martin Fuller artist”

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Posted 1 week ago

“Creole coffee is the best ever. We don't drink anything else! Fantastic quality and service.”

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Posted 1 week ago

“Great selection of bulk coffee and teas, plus comfortable place to have a fresh cappucino, tea or freshly brewed coffee. I prefer their selection of dark roast coffee beans that I either have them grind or I take full bean and grind daily in my nearby flat. Always flavorful and fresh tasting.”

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Posted 1 week ago

“Terrific! Easily the best. Not the cheapest by a long chalk! But great service and customer care.”

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Posted 1 week ago

“Best beans in London hands down !”

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Posted 1 week ago

“Beautifully presented and high quality produce”

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Posted 1 week ago

“Excellent Coffee beans the taste is amazing excellent service from Higgins this is my third order.”

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Posted 2 weeks ago

“You could not find a better company to supply wonderful coffee. I have purchased from you ever since my father found your London shop and all my friends always want to drink coffee when they visit. Many thanks for everything I have purchased from you.”

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Posted 2 weeks ago

Dear Margaret, Thank you so much for your lovely comments, we do appreciate it, I have passed your feedback to the whole team. We hope you enjoy our coffee for many more years. Best wishes from all at H.R.Higgins

Posted 2 weeks ago

H. R. Higgins is rated 4.9 based on 1,895 reviews