H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,999 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,999 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was impressed with high level of customer service. They did listen carefully and gave me feedback quickly. Thanks a lot.”

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Posted 2 years ago

“The prices have risen significantly in yhe past two years which is unfortunate. The tea is good however. The P and P is ridiculously expensive.”

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Posted 2 years ago

Unfortunately over the last year the price of importing tea and coffee has increased dramatically and although this is not something we relish doing, it is sadly necessary to keep up with these rising costs. We work to offer the fairest price we can within our pricing, as well as to the farmers who we have long standing working relationship's with, which is how we ensure that we obtain the highest quality products. We have tried to minimise the impact of these rising costs, however in order to continue to provide the highest quality products, we had no option but to implement these price increases. Unfortunately our postage pricing is determined by our shipping partner DPD and we make no profit on this. We very much value your loyalty as a customer and we thank you for your continued support.

Posted 2 years ago

“Quality products, prompt delivery.”

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Posted 2 years ago

“Great coffee and great, fast service.”

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Posted 2 years ago

“The Honduran coffee is delicious. Would be good if they put a “roasted on” date on the packet like so many top roasters.”

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Posted 2 years ago

Thank you for your feedback Joel, we are thrilled to hear you are enjoying the Honduras Finca Gaby, to work out the roasted date, it's 6 months prior to the best before date which is detailed on the coffee bag. We hope this helps.

Posted 2 years ago

“Always excellent coffee beans”

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Posted 2 years ago

“Coffee taster pack never disappoints Great tasting coffee and a very reputable company who pride on quality not quantity”

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Posted 2 years ago

“I love Higgings coffee! All varieties I have tried (Dark Roast) are so smooth and have no bitterness.”

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Posted 2 years ago

“great company to deal with”

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Posted 2 years ago

“H R HIGGINS is the place to go to for first-class coffees. Their coffees to Sue and I are the best. Their Swiss Water Process decaffeinated coffee is the only one we have ever found which does not have that chemical tinge to the taste. Please H R Higgins bring back The Rowanda Women's Cooperative back.”

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Posted 2 years ago

Hi Alun, Thank you very much for your lovely feedback, it's great to hear how much you are enjoying our products. With regards to the Rwandan Women's Cooperative, this is something we are certainly looking into sourcing again as we know it has been a favourite for many! Best wishes, Rachel

Posted 2 years ago

“Really good tasting coffee, best I have ever tried, will certainly purchase again!!”

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Posted 2 years ago

“The lap of luxury- that’s what my wife said about her Lapsang Tea, thank you H.R.Higgins. Oh my coffee is beautiful too.”

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Posted 2 years ago

“Beautifully packaged, the taster pack delivered wonderful flavours and plenty of coffee.”

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Posted 2 years ago

“Excellent service and importantly the best coffee!”

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Posted 2 years ago

“Superb coffee and delivery is very quick”

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Posted 2 years ago

“Excellent service. Great coffee andctea samples.”

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Posted 2 years ago

“I always purchase from H.R Higgins and have done so for the last few years. I was very sad to find out that they are no longer stocking the Cuban Alto Sierra coffee, but I appreciate trying to import products from Cuba has its challenges. However, the sales staff were very helpful in suggesting alternatives and were ven kinda enough to send me some samples in with my order! My orders always arrive promptly and undamaged. I will be continuing to buy from H.R Higgins. I will also make an effort to visit their shop in Mayfair again soon too.”

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Posted 2 years ago

“Best coffee ever.”

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Posted 2 years ago

“As ever, excellent coffee, ordering and delivery. Prices have gone up quite a lot but no more than the general domestic market for coffee and it's still worth it for reliability and damn good coffee!”

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Posted 2 years ago

“I thought I’d ordered the same Darjeeling as usual , but this Orange Pekoe seems more delicious than ever ! Light, fresh and almost creamy ( without milk of course), I combine it with Ceylon OP for my own special blend, which in your elegant glass infusion tea pot, sets me up for the day. Perfect ✨”

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Posted 2 years ago

H. R. Higgins is rated 4.9 based on 1,999 reviews