H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 2,048 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Splendid tea, does exactly what it says on the proverbial tin! I am drinking the tea that I bought, everyday, and it is delightful.”

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Posted 3 months ago

“Great range of coffee and excellent service but disappointed at significant price rises.”

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Posted 4 months ago

“We find the Earl Grey leaves our mouths very dry.”

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Posted 5 months ago

“Very good tea and coffee as always. Nice friendly service.”

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Posted 8 months ago

“Very good tea, very quickly and efficiently delivered. By no means cheap, but unfortunately that's the way of the world these days.”

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Posted 9 months ago

“Excellent coffee and tea,encouraged us to try different blends. Service is first class .”

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Posted 10 months ago

“Excellent coffee and tea,encouraged us to try different blends. Service is first class .”

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Posted 10 months ago

“Great coffee and easy bags ready to grind as soon and as fresh as you can get with clear instructions on how to prepare you’re chosen coffee”

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Posted 11 months ago

“Coffee excellent as always. Pity I cannot comment on the free gift it wasn’t in the box.”

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Posted 1 year ago

“Wonderful people. Great service. Only sad thing is the don't do the Brasil Bourbon medium blend any more which is superior to the dark roast. Have a prosperous year ahead. Thank you for all your help”

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Posted 1 year ago

“Excellent tea, attractively packaged and reasonably priced. The missing star is for slow delivery only – 7 days seems unnecessarily long – other than that, no complaints”

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Posted 1 year ago

“as always, delicious , and fast delivery , thank you”

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Posted 1 year ago

“Normally i don't do this, I don't praise people for any reason truth be told good works deserves appreciation, l won't deny the fact that I'm super jealous of your hard work and skill. I'm proud of you and what you've done in my life , we need more people like you ( sharon recovering experts @ g mail .c o m)”

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Posted 1 year ago

“Postage a bit of a rip off price?”

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Posted 1 year ago

“Order for our usual teas and coffee arrived promptly”

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Posted 1 year ago

“Company seems good. Too early to say definitively. I'd have appreciated some literature to explain the different blends; it's nice to have something in your hand while you're making the drink, as opposed to having to look online yourself. But the website and imagery convey an idea of experience and expertise. The initial tastes of the coffees are very positive.”

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Posted 1 year ago

“Tea & Coffee orders have always arrived promptly and quality is very good. I'm not interested in any other fancy products suppliers of goods like this sell and wish they would concentrate on their core business about which they presumably know best of all. H.R.Higgins have a decent range of tea & coffee and are one of two regular suppliers from whom I buy. I just hope they don't get too carried away with offering many products other than tea & coffee because in my experience the overall quality of the base product then begins to deteriorate. Happy to recommend at present.”

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Posted 1 year ago

“The quality of Higgins coffee is so good that I keep treating myself. I drink the Swiss water process decaffeinated regularly, the flavour is excellent, but occasionally I try the recommendations. Never disappointed.”

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Posted 2 years ago

“Of my samples I enjoyed most Creole and 1942. I think I will order one of those, particularly as I have a £5 voucher to use. I do like my coffee to be black and strong and these two seemed to work for me. Thank you for supplying the tasting samples. Most helpful.”

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Posted 2 years ago

“Dear Sir/Madam, I have been buying Russian Caravan tea from you for at least 15 years and have enjoyed it every time. However this recent order has had to be returned to you as it was scented with another tea/flavour (possibly Earl Grey?). I do hope this was/is a one off occurence and was a mistake as it spoilt the taste of the tea. I have still given 4 out 5 in the ratings on the basis that when I rang your office in Yorkshire, the lady (I think it was Sarah) organised collection of the scented tea the next day and which I hope will be replaced just as quickly. I would also appreciate a response to this note to ensure it has reached the right people.”

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Posted 2 years ago

Good Morning Christopher, Thank you for the feedback regarding the Russian Caravan Tea, we are sorry to hear that it tasted different on this occasion. On receipt of receiving the Tea back at the Roastery, our Roaster will cup the Tea, along side the current batch and we will of course come back to you with our findings. Thank you again for taking the time to contact us, we always investigate any concerns and of course a replacement will be sent out to you.

Posted 2 years ago

H. R. Higgins is rated 4.9 based on 2,048 reviews