H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,044 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,044 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The breakfast tea is really wonderful. Very tasty and refreshing.”

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Posted 2 years ago

“Blue Lady tea is such a treat, and I absolutely love it!”

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Posted 2 years ago

“The coffee was not my cup of tea, so to speak. I think maybe it needed to be slightly darker roasted for my liking. I was giving it a score out of 10 after each pack was tasted and I never got over a 6/10. It's not bad coffee, just not how I like it.”

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Posted 2 years ago

Good Afternoon Jack, Thank you for sharing your feedback! We're sorry to hear our coffee wasn't quite to your taste. We appreciate your honest review and your detailed scoring—it helps us understand our customers' preferences better. If you ever decide to try us again, we have some darker roasts that might be more to your liking. Thanks again for giving us a try! Best regards, Brooke and all the team at Hr Higgins

Posted 2 years ago

“Love it!!!!”

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Posted 2 years ago

“Excellent coffee and tea purveyor. Also loved the chocolate coated Brazil nuts. Wonderful to have home delivery.”

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Posted 2 years ago

“Amazing Chinese Jasmine Tea. Also purchased a traditional tea caddy. Very good quality. Excellent service , new as and when we went through from purchase to delivery.”

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Posted 2 years ago

“Wonderful small bags of coffee! There was a card for each coffee telling you where it originates from and how it came to be used by this company !”

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Posted 2 years ago

“Excellent. We have been customers for over 40 years and have never had a fault with the service, product, or delivery. HR Higgins represent the highest quality.”

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Posted 2 years ago

“We love our H.R. Higgins tea so much, especially the afternoon blend and darjeeling, there is nothing like it in Canada! Definitely worth the delivery. We can’t wait to come for another visit when we are in the UK. Susan”

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Posted 2 years ago

Hi Susan, Thank you so much for your lovely review! We're thrilled to hear that you're enjoying our afternoon blend and Darjeeling all the way in Canada. Your kind words mean a lot to us. We look forward to welcoming you on your next visit to the UK! Warm regards, All the team at HR Higgins

Posted 2 years ago

“Have been using and recommending Higgins Tea for years. Excellent tea back up by great Customer Service”

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Posted 2 years ago

“I've purchased tea from Higgins many times. It's a bit of a luxury these days, but tastes infinitely better than alternatives. Thank you again.”

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Posted 2 years ago

“Lovely tea and prompt delivery.”

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Posted 2 years ago

“Dear Mr Higgins, I love your coffee, the excellent service you give, and the fact that yours is an independent, family firm. Thank you! Hilary Laurie”

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Posted 2 years ago

“Great coffee. Always really efficient service - website easy to use and normally 24 delivery - and always exciting trying different blends.”

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Posted 2 years ago

“Quick service.”

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Posted 2 years ago

“What more can I say than H.R.Higgins provides a most reliable service to the demanding consumer, by which I mean me. Try various beans and coffee-making methods by all means. Find what you like and stick too it. No faff - just stars!”

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Posted 2 years ago

Hi John, Thank you for your lovely review, we don't believe in demanding customers only products worth demanding! So glad you have found your method and preferred coffee bean! Enjoy and best wishes, Hr Higgins team

Posted 2 years ago

“My order was despatched at the high standard like the previous ones. I‘ m fully satiesfied. I would appreciate the choice of paying my order in Pound Sterling and not in Euros as it was possible in the past.”

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Posted 2 years ago

Good morning Frank, Thank you for your lovely feedback we are thrilled to hear you are happy with the service. We had a lot of feedback on this matter and we found customers preferred to pay in their local currency due to conversation rates and fees. Sorry to hear this does not suit yourself i will pass this information on to our accounts team. Have a lovely day and enjoy your coffee! All the best, Hr Higgins team

Posted 2 years ago

“Brilliant as ever. Superb quality of coffee beans, our favourite, I have made several on-line purchases and we always pay the shop a visit when we visit London.”

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Posted 2 years ago

Hi Jane, Thank you so much for leaving a lovely review, we are thrilled to hear you are enjoying our coffee and visiting our Duke Street team! We may be biased but we think its the cutest coffee house! Have a lovely day and best wishes, Hr Higgins team

Posted 2 years ago

“I always receive very quick and efficient service with all of my orders. Thank you very much. My coffees are always of excellent quality. My husband said the same goes for the tea.🙂”

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Posted 2 years ago

Good morning Cheryl, Thankyou for your lovely feedback, we are happy to hear you both are enjoying your coffee and tea. Some might say we are biased but we couldnt agree more, the coffee is delcious! Have a lovely day, All the best, HR Higgins team.

Posted 2 years ago

“Love it. The shipping is really quick.”

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Posted 2 years ago

Hi Yue Yue, Thank you for taking the time to leave us a review. We are so happy to hear that you love the coffee as much as we do! Enjoy! Hr Higgins team

Posted 2 years ago

H. R. Higgins is rated 4.9 based on 2,044 reviews