H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,703 Reviews

98 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,703 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As you ask, I don’t think I got the correct tea! It doesn’t look the same as what I usually get. Probably my fault for buying on line. Thanks for asking.”

Helpful Report

Posted 6 months ago

Lovely to speak to you just now, we are always here to help on 01947 466640 should you have any further questions.

Posted 6 months ago

“I was disappointed to be sent 2 bags of coffee that were labelled with a best before date 2+ months beyond the date of delivery. When I emailed to notify HR Higgins of this, I was told this was a labelling error, hard to know if this is true or not, coffee beans seem ok but different to previous batches I have tried.”

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Posted 11 months ago

“The shipping fee has been raised incredibly high for the order from Tokyo. It used to be GBP 17.5 for 10 x 125 grams of Blue Lady, as against the latest GBP 117.95 for the same order. I love Blue Lady. Looking forward to your revising shipping rates, I remain.”

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Posted 2 years ago

“Bought Kenya AA, which i dring most of the time. Not good for me. Odd taste not consistent with Kenya AA.”

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Posted 3 years ago

“It hasnt worked in the past so despite the fact I like your coffee not much point in promoting an very vacuous sales ploy .Despite assurances that you would rectify it to the best of my knowledge it didnt happen. A little less sale waffle and a bit more attention to your loyal customers. I came to you because I stayed with a very dear friend Mrs Paul Miller 07976 NJ and was impressed with the coffee she had.”

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Posted 3 years ago

“Yes I've made a purchase. Given that almost every day since you've harassed me with emails I'm unlikely to ever make another. I cannot for the life of me who thinks pestering and annoying customers is a good marketing strategy.”

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Posted 3 years ago

“Sadly I have not received it yet, the delay being unfortunate as we have now ran out of our prior order. We also get these messages which means the package is not tracked and hence we do not know if it is lost or delayed.”

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Posted 4 years ago

H. R. Higgins is rated 4.9 based on 1,703 reviews