H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,973 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and very quick delivery. The blue lady tea is beautiful and will be ordering again.”

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Posted 5 years ago

“We have purchased coffee from this excellent company for over twenty years. The service and quality of coffee is the best in London.”

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Posted 5 years ago

“I have been a customer for many years and remain impressed with all aspects of the service and of course the quality of the tea and coffee”

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Posted 5 years ago

“I order from the EU and would like that shipping was not so expensive. This proves how much I like this store where I can buy the best quality tea.”

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Posted 5 years ago

“Efficient service, reasonable price, good quality tea”

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Posted 5 years ago

“Royal Mail lost our coffee but Higgins sent me a replacement. Thank you.”

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Posted 5 years ago

“Very good coffee easy to order.”

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Posted 5 years ago

“first time i had used Higgins for online ordering though have used them periodically from their shp. The online experience was very good. nice chice of coffees, good descriptions and easy to order. Confirmation and tracking worked well and i have my order within a few days. Goods were well packed with coffee in small sealed elegant packs. Not the cheapest coffee merchants about but satisfied with using them.”

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Posted 5 years ago

“A very prompt delivery; a salvation in these isolating times. I order tea, mainly the earl grey superior (I love the intensity), green tea (I can’t start the day without a cup) and camomile. I’m not a fan of tea bags so very happy to support Higgins. Under normal times I would go in person as I love the coffee shop and enjoy it’s Mayfair location. Thank you.”

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Posted 5 years ago

“Have been buying coffee and tea here for over 30 years. Very friendly and professional staff, and for the first time have had to use on-line ordering - very prompt! Looking forward to the shop re-opening as soon as possible.”

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Posted 5 years ago

“Very prompt service, coffee was well packaged and arrived in excellent condition. One suggestion: there was no information on what type of grind to select for non-standard coffee makers (eg moka pot), so it would be useful to include that information at the point of selecting a grind.”

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Posted 5 years ago

“Consistently speedy delivery and excellent coffee”

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Posted 5 years ago

“First class service, especially appreciated in these difficult days. My husband and I were customers in the sixties and seventies but then lapsed with our regular orders. This morning we raised our cafetière to the Higgins family. The Chagga Double A was delicious, as always, so "thank you" ,”

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Posted 5 years ago

“Great coffee, delivered quickly during the lockdown. Helpful when I enquired by email. 1st time I’ve bought from here and would recommend.”

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Posted 5 years ago

“Great, got what I ordered, 1st on line order and prompt. Product excellent as always.”

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Posted 5 years ago

“Outstanding quality and fast delivery. For good quality coffee I wouldn't go anywhere else. Have been shopping in this store for 25 years.”

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Posted 5 years ago

“Delicious coffees. All freshly roasted. Prompt delivery. I’ve been using them for 39 years. Highly recommended.”

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Posted 5 years ago

“Great quality, reliable and the one to turn to when you dont need any more surprises in your life! thank you”

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Posted 5 years ago

“The Pacamara coffee is absolutely delicious, easily one of the best coffees I’ve tasted anywhere. Thank you for keeping me stocked up at home.”

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Posted 5 years ago

“As always very satisfied with the service. The items including coffee beans and green tea are excellent. The delivery came on time and very well packed. Because of the COVID 19, I can't travel to have my coffee but H. R. Higgins as always takes care of their customer and deliver my coffee at my house! Thank you for the great service!”

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Posted 5 years ago

H. R. Higgins is rated 4.9 based on 1,973 reviews