H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,973 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“H.R. Higgins service was great, despite the current lock-down difficulties. I am very pleased with the coffee and will try the tea blends next. I am sure that H.R. Higgins will not disappoint.”

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Posted 5 years ago

“we love authentic tea especially as we've travelled alot in India and had the opportunity to drink a decent cuppa. Higgings teas are the real thing, individual, tasty and very well priced. Hurrah for Higgings!!”

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Posted 5 years ago

“We always enjoy Higgins Coffee and tea. satisfied shopping both in the store and online.”

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Posted 5 years ago

“There was a lengthy delay between placing the order and reception of the package. This is doubtless due to the British mail service whose manpower is reduced due to the current pandemic..”

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Posted 5 years ago

“We have been buying Santiago Blend for Christmas over a period of thirty years and have always loved it. Buying various coffees online to try in the current circumstances of lockdown has been extremely straightforward; they arrived after a very short time. Yet to try the new ones but they will, I am sure, be delicious. Also, very much enjoying Mr. Tony’s blogs, the biographical sketches of team members and the history of the company.”

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Posted 5 years ago

“Excellent service , a quick delivery and superb quality coffee”

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Posted 5 years ago

“Your tea and coffee are excellent！My family enjoys tea time everyday. Thank you!”

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Posted 5 years ago

“One happy customer as not able to visit the cafe these days.”

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Posted 5 years ago

“H R Higgins continue to offer first class service, and high class coffee.”

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Posted 5 years ago

“Very good tea & coffee, Just waiting for Galapagos San Cristobal coffee to try.”

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Posted 5 years ago

“HR Higgins supply the best tea and coffee in all of the UK. It is simply superb. The quality is always perfect and customer service is top notch. Deliveries to home arrive quickly and extremely well packaged. It’s a pleasure to be a customer!”

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Posted 5 years ago

“Wonderful Creole beans. I can never do without them!”

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Posted 5 years ago

“We love the coffee- and the service is splendid. Also, the emails with pocket biographies of the staff have been great over the last couple of months! Keep up the good work.”

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Posted 5 years ago

“I have decided to try each of the coffee blends to see which I most enjoy. I have so far found three or four favourite and I would have no hesitation in all future coffee orders coming from H.R. Higgins. Their service is excellent, their advice is accurate and they are the coffee shop for me. And what is even better is that I found them only by accident. BM”

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Posted 5 years ago

“Higgins have provided us with the very best tea and coffee, and service, for a long time. We've never appreciated it as much as we do now though : the daily treat of excellent cuppas at home has really kept us going and kept us smiling. Thanks Mr Tony and team!”

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Posted 5 years ago

“I have bought coffee from H.R. Higgins for years whenever I have been in London, but until recently I always have held back from having coffee delivered by post. Due to recent circumstances I ordered a selection of coffee beans from H.R. Higgins. My coffees arrived quickly, and they all more than lived up to my expectations. I'll be ordering more for myself, and recommending H.R. Higgins online service to friends. C. S.”

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Posted 5 years ago

“I discovered H R Higgins in the 1980s during a walk off Oxford Street and I just followed the coffee aroma. Since then it’s only Higgins coffee that does it to me. My children started drinking it and we just have not found anything that can replace it since then. In short, great customer service and great product”

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Posted 5 years ago

“Consistent quality in both service and products, so much so, that despite so called cheaper offers from elsewhere, I stick with something that has done me well for decades at so called cost to me. 10% is better than a poke in the eye with a stick! Thank you all for your excellent service.”

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Posted 5 years ago

“Upon a friend's recommendation, I decided to give a try. I am so glad I listened to my friend's opinion. Will definitely buy again.”

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Posted 5 years ago

“Filter papers arrived very promptly and are excellent quality.”

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Posted 5 years ago

H. R. Higgins is rated 4.9 based on 1,973 reviews