H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,924 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 5th September 2025

Anonymous

H. R. Higgins 5 star review on 17th August 2025

Ellie Withers

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

H. R. Higgins 5 star review on 26th April 2024

DAVID TINSON

H. R. Higgins 5 star review on 2nd March 2024

Martin Henson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent espresso from 1942 Beans.”

Helpful Report

Posted 4 months ago

“Great business, order came very quickly”

Helpful Report

Posted 4 months ago

“delicious as ever thank you”

Helpful Report

Posted 4 months ago

“A selection of beautifully flavoured coffee, with helpful information.”

Helpful Report

Posted 4 months ago

“Still awaiting delivery”

Helpful Report

Posted 4 months ago

Dear Paul, Thank you for taking the time to contact us, your order was dispatched on the 22nd of April, we are looking into why this has not been delivered by our delivery partner, and I have emailed you separately on this. Thank you raising this with us, we always investigate any delivery disputes and if this ever happens, please reach out to info@hrhiggins.co.uk Best wishes from all at H.R.Higgins

Posted 4 months ago

“I sent received the shipment yet.. can you please check when it will deliver Thank you”

Helpful Report

Posted 4 months ago

Dear Ahmed, Thank you for reaching out to us, I have replied to your email this morning. Best wishes from all at H.R.Higgins

Posted 4 months ago

“Always a joy to receive tea and coffee from you. Beans to grind and a coffee to prepare is a little bit of luxury. Looking forward to afternoon tea but can I wait until 4pm?”

Helpful Report

Posted 4 months ago

“Life would be poorer without our Higgins Tea! Lovely company and people.”

Helpful Report

Posted 4 months ago

Dear Christine, Thank you for the lovely comment, it is very much appreciated, we are delighted you are such a loyal customer and enjoy our Tea. Best wishes from all at H.R.Higgins

Posted 4 months ago

“Delicious coffee delivered on time as always. Would never buy anywhere else.”

Helpful Report

Posted 4 months ago

“Very good coffee though I don't have a grinder and meant to buy ground coffee.Luckily the local coffee seller Monsoon. Estates at Stratford upon Avon market was able to grind the coffees but had to put them all in one bag so they got mixed up unfortunately.Still very good thanks.I am not well off so may not be able to afford your London prices”

Helpful Report

Posted 4 months ago

“Superb Tea, maybe the best that I've tasted. I will place an order shortly.”

Helpful Report

Posted 5 months ago

“Excellent quality and service. Prompt delivery. Wonderful to have real tea leaves with refreshing flavour”

Helpful Report

Posted 5 months ago

“Great tasting coffee”

Helpful Report

Posted 5 months ago

“I've been buying your coffee for nearly seventy years and I've always found it excellant,”

Helpful Report

Posted 5 months ago

“That is amazing coffee Thank you Jamal”

Helpful Report

Posted 5 months ago

“Lovely packaged tea ( not tried ) as I wanted the coffee pack and feel it wasn’t clear when I bought this as it was advertised as coffee( but I should have checked the basket before the purchase). I am mainly disappointed not hearing back after contacting them. Everything looks like it is good quality but I’m not a big tea person so can’t say I can comment on the actual tea.”

Helpful Report

Posted 5 months ago

Thank you for your review, I am sorry there was confusion with the purchasing of the taster pack, please contact info@hrhiggins.co.uk, and we will be more than happy to assist you. Best wishes from all at H.R.Higgins

Posted 5 months ago

“I had been looking for a new coffee supplier for a little while and am so glad that I came across Higgins. So far, I have only tried the Blue Mountain……. It’s very good and I’ll definitely be coming back for more.”

Helpful Report

Posted 5 months ago

Good morning, Glin, We are delighted that you are enjoying Jamaica Blue Mountain and are so happy you have found us, if we can be of any further assistance going forward, please do not hesitate to reach out, we are always happy to help. Best wishes from all at H.R.Higgins

Posted 5 months ago

“I love this water filtered decaffeinated coffee and wouldn't be without it. The aroma is tantalising . Thank you H R Higgins . Sylvie Northumberland .”

Helpful Report

Posted 5 months ago

“The best coffee and tea there is.”

Helpful Report

Posted 5 months ago

“Quality coffee but poor shipping and handling.”

Helpful Report

Posted 5 months ago

H. R. Higgins is rated 4.9 based on 1,924 reviews