H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 1,924 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 5th September 2025

Anonymous

H. R. Higgins 5 star review on 17th August 2025

Ellie Withers

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

H. R. Higgins 5 star review on 26th April 2024

DAVID TINSON

H. R. Higgins 5 star review on 2nd March 2024

Martin Henson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent coffee and tea,encouraged us to try different blends. Service is first class .”

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Posted 2 months ago

“HR Higgins proper shop with real people I started buying coffee when you were in South Molton Street I now take advantage of your Postal Service Martin Fuller artist”

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Posted 2 months ago

“Creole coffee is the best ever. We don't drink anything else! Fantastic quality and service.”

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Posted 2 months ago

“Great selection of bulk coffee and teas, plus comfortable place to have a fresh cappucino, tea or freshly brewed coffee. I prefer their selection of dark roast coffee beans that I either have them grind or I take full bean and grind daily in my nearby flat. Always flavorful and fresh tasting.”

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Posted 2 months ago

“Terrific! Easily the best. Not the cheapest by a long chalk! But great service and customer care.”

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Posted 2 months ago

“Best beans in London hands down !”

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Posted 2 months ago

“Beautifully presented and high quality produce”

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Posted 2 months ago

“Excellent Coffee beans the taste is amazing excellent service from Higgins this is my third order.”

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Posted 2 months ago

“You could not find a better company to supply wonderful coffee. I have purchased from you ever since my father found your London shop and all my friends always want to drink coffee when they visit. Many thanks for everything I have purchased from you.”

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Posted 2 months ago

Dear Margaret, Thank you so much for your lovely comments, we do appreciate it, I have passed your feedback to the whole team. We hope you enjoy our coffee for many more years. Best wishes from all at H.R.Higgins

Posted 2 months ago

“A fine coffee”

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Posted 2 months ago

“Tried my first coffee- the Wimbledon Strawberries & Cream via Kenya…. Was very impressed with how ‘smooth your Coffee is, tasty but lovely..’ We’ve majored on Teas, and in fact, need to re-order …. Only tried 1 coffee so far.”

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Posted 2 months ago

“Excellent product, excellent service”

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Posted 2 months ago

“Beutiful coffee as always and the new packaging great, but I do miss having a use by date on the bags.”

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Posted 3 months ago

Good morning Linda, Thank you so much for your kind words regarding our coffee — we're truly delighted to hear that you're enjoying it. In response to your question about the use-by date, we made the decision to display the roasting date on our packaging instead, based on feedback from many of our customers who prefer this approach. To determine the best-before date, simply add six months to the roast date. We greatly appreciate you taking the time to share your feedback — it means a lot to us. Best wishes from all of us at H.R. Higgins

Posted 3 months ago

“After dealing with H R Higgins for many years,I have no reservations at all of praising them;both service and product”

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Posted 3 months ago

“Apart from the delicious coffee, the support from the office was excellent in amending the order. Great customer service, Thank you”

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Posted 3 months ago

Dear Lesley, Thank you for your kind feedback. We will be sure to share your positive comments with our Sales & Customer Service team—it truly means a lot. We’re always happy to assist in any way we can, and we greatly appreciate you taking the time to leave a review. Best wishes from all of us at H.R. Higgins.

Posted 3 months ago

“Best coffee always”

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Posted 3 months ago

“We have been buying coffee from HR Higgins for many years now. We like the relationships they have with the coffee producers and the detail provided about provenance. The orders are always dispatched very quickly in sustainable packaging. If you need to contact them by phone they are really helpful and friendly.”

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Posted 3 months ago

Dear Diane, Thank you so much for your kind feedback—it is truly appreciated. At H.R. Higgins, we take great pride in offering both exceptional products and a friendly, professional service, so it means a great deal to hear such positive comments. Thank you again, from all of us at H.R. Higgins.

Posted 3 months ago

“Great coffee and easy bags ready to grind as soon and as fresh as you can get with clear instructions on how to prepare you’re chosen coffee”

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Posted 3 months ago

“The two coffees I bought were as flavoursome as I had hoped for. They were delivered promptly and well packaged Thank you”

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Posted 4 months ago

“very good coffee, customer since 2011 :-).”

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Posted 4 months ago

Dear Ran, Thank you for your continued support and loyalty, this is appreciated, we are thrilled to hear you enjoy our coffee. Best wishes from all at H.R.Higgins

Posted 4 months ago

H. R. Higgins is rated 4.9 based on 1,924 reviews