H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.87

4.9 Rating 2,043 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 2,043 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious coffee made from both Vienna and Columbian coffee beans. These are our current favourite but have loved all the varieties we’ve tried. Normally extremely swift delivery but this time the courier was poor and Higgins were very helpful.”

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Posted 2 months ago

“Always the very best quality coffee. I won’t buy from anywhere else”

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Posted 2 months ago

“Always exceptional service offering a great range of quality products - recommended”

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Posted 2 months ago

“Switched from India Tea Company after their sourcing issues and have been with Higgins for a year now. Huge improvement. Their Royal Warrant inspired trust, and they’ve delivered on quality every time. Galapagos and 1942 are now my regular picks, great flavour, fresh roast dates, and consistently excellent coffee. With pop-ins from friends insisting they must try one of our coffes :)”

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Posted 2 months ago

“Too expensive for the quality. It used to be better quality and priced lower”

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Posted 2 months ago

Thank you for sharing your feedback. We are sorry to hear your comments and want to reassure you that all our teas are of the same high standard and quality as they have always been. We pride ourselves on providing the finest quality tea, carefully sourced and blended to ensure the best experience in every cup. We understand that pricing is an important consideration, and we strive to ensure our products reflect both the quality and care that goes into them. If you would like to discuss your concerns in more detail, please feel free to contact us at info@hrhiggins.co.uk, where a member of our team will be happy to assist you. Best wishes from all at H.R.Higgins

Posted 2 months ago

“H.R. Higgins staff kept a check on the courier because of delivery issue and made sure delivery was made. Teas purchased were really nice full of flavour. Service was 100%. Wiil be using them again.”

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Posted 2 months ago

“Splendid tea, does exactly what it says on the proverbial tin! I am drinking the tea that I bought, everyday, and it is delightful.”

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Posted 2 months ago

“Beautiful shop and a very pleasant staff. Great tea selection. Love the Blue Lady,”

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Posted 2 months ago

“As always, excellent service in the cafe and exceptional help at the counter when choosing our coffees. Have used Higgins coffee for over 40 years.”

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Posted 2 months ago

“Wonderful tea, delivered on time. We are looking forward to trying the good choice of coffee beans.”

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Posted 3 months ago

“What can I say otherthan that I absolutely adore Higgins. I have been dealing with this firm for many years and will continue to do so. Lots of love to you all Renate”

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Posted 3 months ago

“It is some time since I bought from this company but ,as usual, they sell excellent products if perhaps at the higher end of the price range.”

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Posted 3 months ago

“I've been buying my tea and coffee from H R Higgins for nearly 30 years now; need I say any more? The friendly service from all the staff, old and new, is most welcoming. Keep it up.”

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Posted 3 months ago

“Love the team ! Pretti is great”

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Posted 3 months ago

“Really enjoying the tea and coffee I ordered from H. R. Higgins. So delicious, another reason to wish I lived closer.”

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Posted 3 months ago

“Beautiful coffee perfectly described delivery was as promised just wonderful”

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Posted 3 months ago

“Never fails to amaze us ; THE BEST !”

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Posted 3 months ago

“I'm a repeat customer and we love the coffees we get from H.R. Higgins.”

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Posted 3 months ago

“I have been using them for over ten years. Strongly recommended. They have the best coffee you can buy, at prices which (while not cheap) are not inflated given the quality. Their downstairs coffee shop used to be a wonderful refuge off Oxford Street, think a bit busier now. For tea the Mayfair blend is superb.”

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Posted 3 months ago

“Have been buying coffee beans from this shop (mainly online) for many years. They are a bit pricey compared to other stores, but they do have a good range of really nice coffees, and they are quite flexible and accomodating when you have queries and requests. If you are into coffee and want to support an honest independent merchant, give them a try. They also sell some excellent tea too.”

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Posted 3 months ago

H. R. Higgins is rated 4.9 based on 2,043 reviews