H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,969 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,969 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

Write Your review

Tell us how H. R. Higgins made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best coffee always”

Helpful Report

Posted 6 months ago

“We have been buying coffee from HR Higgins for many years now. We like the relationships they have with the coffee producers and the detail provided about provenance. The orders are always dispatched very quickly in sustainable packaging. If you need to contact them by phone they are really helpful and friendly.”

Helpful Report

Posted 6 months ago

Dear Diane, Thank you so much for your kind feedback—it is truly appreciated. At H.R. Higgins, we take great pride in offering both exceptional products and a friendly, professional service, so it means a great deal to hear such positive comments. Thank you again, from all of us at H.R. Higgins.

Posted 6 months ago

“Great coffee and easy bags ready to grind as soon and as fresh as you can get with clear instructions on how to prepare you’re chosen coffee”

Helpful Report

Posted 6 months ago

“The two coffees I bought were as flavoursome as I had hoped for. They were delivered promptly and well packaged Thank you”

Helpful Report

Posted 6 months ago

“very good coffee, customer since 2011 :-).”

Helpful Report

Posted 7 months ago

Dear Ran, Thank you for your continued support and loyalty, this is appreciated, we are thrilled to hear you enjoy our coffee. Best wishes from all at H.R.Higgins

Posted 7 months ago

“Excellent espresso from 1942 Beans.”

Helpful Report

Posted 7 months ago

“Great business, order came very quickly”

Helpful Report

Posted 7 months ago

“delicious as ever thank you”

Helpful Report

Posted 7 months ago

“A selection of beautifully flavoured coffee, with helpful information.”

Helpful Report

Posted 7 months ago

“Still awaiting delivery”

Helpful Report

Posted 7 months ago

Dear Paul, Thank you for taking the time to contact us, your order was dispatched on the 22nd of April, we are looking into why this has not been delivered by our delivery partner, and I have emailed you separately on this. Thank you raising this with us, we always investigate any delivery disputes and if this ever happens, please reach out to info@hrhiggins.co.uk Best wishes from all at H.R.Higgins

Posted 7 months ago

“I sent received the shipment yet.. can you please check when it will deliver Thank you”

Helpful Report

Posted 7 months ago

Dear Ahmed, Thank you for reaching out to us, I have replied to your email this morning. Best wishes from all at H.R.Higgins

Posted 7 months ago

“Always a joy to receive tea and coffee from you. Beans to grind and a coffee to prepare is a little bit of luxury. Looking forward to afternoon tea but can I wait until 4pm?”

Helpful Report

Posted 7 months ago

“Life would be poorer without our Higgins Tea! Lovely company and people.”

Helpful Report

Posted 7 months ago

Dear Christine, Thank you for the lovely comment, it is very much appreciated, we are delighted you are such a loyal customer and enjoy our Tea. Best wishes from all at H.R.Higgins

Posted 7 months ago

“Delicious coffee delivered on time as always. Would never buy anywhere else.”

Helpful Report

Posted 7 months ago

“Very good coffee though I don't have a grinder and meant to buy ground coffee.Luckily the local coffee seller Monsoon. Estates at Stratford upon Avon market was able to grind the coffees but had to put them all in one bag so they got mixed up unfortunately.Still very good thanks.I am not well off so may not be able to afford your London prices”

Helpful Report

Posted 7 months ago

“Superb Tea, maybe the best that I've tasted. I will place an order shortly.”

Helpful Report

Posted 8 months ago

“Excellent quality and service. Prompt delivery. Wonderful to have real tea leaves with refreshing flavour”

Helpful Report

Posted 8 months ago

“Great tasting coffee”

Helpful Report

Posted 8 months ago

“I've been buying your coffee for nearly seventy years and I've always found it excellant,”

Helpful Report

Posted 8 months ago

“That is amazing coffee Thank you Jamal”

Helpful Report

Posted 8 months ago

H. R. Higgins is rated 4.9 based on 1,969 reviews