H. R. Higgins Reviews

Name: H. R. Higgins
Address: 79 Duke Street, 79 Duke Street, London
Rating: 4.88

4.9 Rating 1,973 Reviews

97 %

of reviewers recommend H. R. Higgins

4.9

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About H. R. Higgins:

H.R. Higgins (Coffee-Man) Ltd., established in central London in 1942, is a specialist supplier of fine coffees and teas. Operating from Duke Street, London W1 and Waltham Abbey in Essex, H.R. Higgins and Online, is run by the grandson of founder Harold R. Higgins. It supplies the best available coffees and teas to discerning connoisseurs in all parts of the United Kingdom and all over the world.

Visit Website

Phone:

01947 466640

Email:

info@hrhiggins.co.uk

Location:

79 Duke Street,
79 Duke Street
London
W1K 5AS

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H. R. Higgins 5 star review on 15th December 2025

H. R. Higgins 5 star review on 29th August 2024

Sarah Das

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tea is amazing and I was happy with the delivery”

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Posted 5 years ago

“My order for Duke Street blend tea has been delivered to me very quickly despite seemingly difficult current environment.”

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Posted 5 years ago

“good taste. I really like its subtleness.”

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Posted 5 years ago

“I have been a customer of H.R.Higgins since 1968 - the South Molton Street days. It is everything a family business should be, selling top-quality products and providing truly personal service. I am delighted to hear of the shop's re-opening and hope to be back there as soon as I am "unlocked"!”

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Posted 5 years ago

“Great coffee and fast delivery in quality packaging. Couldn't ask for more really.”

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Posted 5 years ago

“I'm starting to be more adventurous with different blends but the House Blend takes some beating! Great service and great coffee!”

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Posted 5 years ago

“In these very difficult times my order for Japanese Cherry tea was dispatched with remarkable promptness and arrived via the postal service with minimum delay. Thanks for your efforts. It was reassuring to realise that there is some normality to life.”

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Posted 5 years ago

“Excellent coffee! Some of finest roasts I’ve tasted”

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Posted 5 years ago

“The Assam Belseri tea and the Brazilian Santos coffee have been life long (25 years) friends difficult to do without.”

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Posted 5 years ago

“I always receive a warm welcome at your Mayfair shop. Now that it is closed, I placed an order for coffee on line and it arrived less than 48 hours later. Most impressive!”

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Posted 5 years ago

“I've been a Higgins customer for 40 years and this fabulous and innovative family-run firm has remained consistently and strongly customer-focused throughout. Their response during COVID-19 has been remarkable.”

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Posted 5 years ago

“Been purchasing coffee from H.R. Higgins for the past 19 years. Simply the best coffee in London. I even take it take it back to Canada with me when I visit family. Ordering online has gone extremely well but I am looking forward to going back to the store!”

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Posted 5 years ago

“Excellent service and product. We really enjoy the Orange Pekoe tea ..... Just like we tasted in Sri Lanka!”

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Posted 5 years ago

“A very efficient knowledgeable company who certainly know there coffee.Have not even noticed a reduction in delivery times.All there coffee is fantastic”

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Posted 5 years ago

“Henry Higgins is brilliant. There is an extensive list of coffees and teas and accessories. This time I bought the Brazil Daterra Bruzzi, as recommended by H R Higgins and the new Aerobie Aeropress coffee maker. As advised this little machine makes delicious coffee. The emails are so informative. I miss the shop but we can keep in touch electronically and I love the family stories.”

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Posted 5 years ago

“The best in coffee! Amazing variety of styles and roasts, which are always vividly explained. Engaging website and email posts, which reflect all of the staff and history of the company. Good and reliable service, even in the last few months”

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Posted 5 years ago

“Exceptional service and superb coffee : everyone should have an account at H.R.Higgins. The coffee shop in Mayfair is also well worth visiting...you won’t want to leave.”

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Posted 5 years ago

“Lovely tea, delivered promptly as always.”

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Posted 5 years ago

“Having for many years purchased Higgins coffee and tea from its Duke St store, I was delighted to discover the online store which is easy and efficient. While my home brewed Pacamara and Duke St aren't quite up to your in-store standard, they have definitely improved the quality of our stay-at-home life!”

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Posted 5 years ago

“Very quick and efficient!”

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Posted 5 years ago

H. R. Higgins is rated 4.9 based on 1,973 reviews