Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 8,872 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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842

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products (indoor pots) at a good price. Would definitely recommend!”

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Posted 4 years ago

“I was delighted to receive my first order from Hortology last week! The plants are in perfect condition : very established and a good size. They were expertly packaged for transit and I received them very promptly! First time I have ever purchased plants by post and u will be ordering some more soon! Thank you Hortology!!”

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Posted 21 hours ago

“Very happy with purchase of plant pots. Delivered fast. Good website.”

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Posted 22 hours ago

“Unfortunately one of the plants (Tradescantia zebrina - Inch Plant ) came already very weak, while it looked ok as soon as the plant was moved, it was obvious the roots were very week and by simply tilting the plant some of the plant fell out completely.”

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Posted 1 day ago

Hello. Thank you for your order and review. We are sorry to hear of your disappointment with one of the plants you have received! We have reached out directly to resolve this for you. Your Hortology team

Posted 1 day ago

“Very impressed with delivery and packaging. 1st time l have ordered, the plants are in lovely condition, really pleased and would recommend”

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Posted 1 day ago

“Easy to use sit for online ordering”

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Posted 2 days ago

“Ordered on Sunday, arrived on Thursday. Very well packed. Almost too well. Individually bagged. 2 of the 3 plants were in great condition. My Silver bay had yellowing leaves and some damage...”

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Posted 2 days ago

“Plant arrived safe and sound --very happy with my purchase and excited to watch my new cactus thrive:)”

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Posted 2 days ago

“Fast service”

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Posted 2 days ago

“My plants arrived in such good condition, carefully packaged and looking amazing.”

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Posted 3 days ago

“Hortology. Did & delivered exactly what they said. Good quality”

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Posted 3 days ago

“Great quiality and delivery”

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Posted 3 days ago

“I placed an order and was contacted by email to let me know they had a plant which had a few yellow leafes and offered me a discount for it. I thought that was really good commincation as some comapmnies would have sent that plant to me. I declined only because this was a gift. Email communication throughout on when i would receive the plant when in stock. It cam promptly and delievry was great, very well packaged nothing damaged. I am first time customer, will return and recommned to friends and family”

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Posted 3 days ago

“Lovely pots, lovely plants, can't fault”

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Posted 4 days ago

“Really happy to have found this shop. Items received quickly and appear to be great quality. Exactly what we were after.”

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Posted 4 days ago

“Beautiful healthy Jade plant . So we’ll package ! Swift delivery . Absolutely delighted . Look forward to my next order !”

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Posted 4 days ago

“Beautiful healthy plants. Carefully protected during transport.”

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Posted 4 days ago

“Beautiful pot which looks stunning with our olive tree. Easy ordering and delivery tracking with sturdy packaging. Very pleased.”

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Posted 5 days ago

“The plant was packed very well and arrived safely”

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Posted 1 week ago

“Great accessible service and lovely products”

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Posted 1 week ago

“Great company, great service”

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Posted 1 week ago

Hortology is rated 4.8 based on 8,872 reviews