Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,374 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Lovely plants and pots. Was emailed to check I was happy with the height of a plant. My issue is that they use DHL who only emailed me on the the morning of the day they were delivering. The driver left 3 large boxes in front of the door in view of everyone on the street when no one was in, instead of coming back the next day to try and re-deliver. I find this poor delivery on a day we were out all day”

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Posted 2 years ago

“Very pleased with the cody cement and stone plant pot for our enormous over 50 year old rubber tree. It feels sturdy wthout being excessively heavy. The free delivery was very welcome too.”

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Posted 2 years ago

“Always a pleasure to treat yourself or friends to a purchase from Hortology. Excellent product range, prompt delivery, what’s not to like?”

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Posted 2 years ago

“Happy customer”

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Posted 2 years ago

“Order came nice and quick and the plants were in great condition.”

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Posted 2 years ago

“Have ordered quite a few plants and pots from Hortology and never fail to impress. Delivery is quick and the plants are always well packaged.”

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Posted 2 years ago

“Nice plants”

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Posted 2 years ago

“Great plant in excellent condition”

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Posted 2 years ago

“Beautiful plants arrived the next day in perfect condition and healthy despite the cold weather. They packaging was protecting them well. Now they adorn my living room and get a lot of compliments from my guests. I also got a water can which in addition to sleek look is also very well designed technically as it doesn’t spill or leak. I will definitely buy more from Hortology in the future as the plant condition is excellent.”

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Posted 2 years ago

“Lovely plant . Delivery on time a d very well packaged. Great .”

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Posted 2 years ago

“Ordering is really great. I have pets so knowing which plants are okay for them helped a lot in my decison making. I was surprised by how quickly my plant was discovered, and it was in good condition. I would say that the packaging is excessive, but I understand the need to protect the plant.”

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Posted 2 years ago

“Excellent, efficient and quick service. Perfect!”

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Posted 2 years ago

“Good quality product (small wicker indoor hanging basket). Good price and overall customer service. Recommend.”

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Posted 2 years ago

“Very easy to use”

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Posted 2 years ago

“Lovely healthy plants. Really pleased 😀”

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Posted 2 years ago

“My plant were safely packaged and arrived in excellent condition and on time”

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Posted 2 years ago

“The vase is so beautiful and high quality. It was delivered with a lot of care also.”

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Posted 2 years ago

“Very pleased with the plants. Arrived I good condition. I reported them in the next size up. I’m ceramic pots proudly on 4 window sills”

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Posted 2 years ago

“Ordered 6 liners for indoor plant pots. Arrived when expected and they do the job beautifully”

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Posted 2 years ago

“Great quality and packaging. Gorgeous condition - defo recommend”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,374 reviews