Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,203 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 13th December 2025

864

Anonymous

Anonymous // 01/01/2019

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“Easy to order, goods received as stated, and good quality products. Very happy with my purchase”

Hortology 5 star review on 13th November 2023

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Posted 2 years ago

“Very good plants (although you probably won't really know the size that well of the pot size), with a really great system to know what size pot you'll need, which really simplifies things. The delivery si quick and in wonderful packaging, making deliveries a breeze.”

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Posted 2 years ago

“Excellent product and good service would recommend”

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Posted 2 years ago

“Great plants that arrived very carefully packaged”

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Posted 2 years ago

“Very quick delivery and my pot is beautiful…great service”

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Posted 2 years ago

“I ordered the Buddha plant pot (cement) as a gift, Iris oval plant bowl in turquoise, Peperomia Caperata Red Luna and Chlorophytum Orchidastrum (green/orange). All arrived safely and well-packaged. The plants are lovely and very healthy. The Buddha plant pot is so nice I ordered one for myself! I have placed several orders with Hortology and been very pleased with their plants and their service. I would highly recommend them.”

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Posted 2 years ago

“I am so pleased with my plantpot love the colour and shape of the pot.”

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Posted 2 years ago

“Plants arrived happy and healthy”

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Posted 2 years ago

“I’ve always used Hortology as they offer a wide range of unique pots not found on the high street.”

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Posted 2 years ago

“Great website. The plant info is excellent. Easy and simple to navigate and purchase. Delivery was great and the parcel was well packaged. The plants were healthy and intact with no damage to them at all. Overall extremely satisfied and will definitely be purchasing more plants in the future.”

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Posted 2 years ago

“Fantastic service and quick delivery!”

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Posted 2 years ago

“Great collection of plants and pots, plants are always in great condition and love the pot designs and quality”

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Posted 2 years ago

“Excellent value, good quality, fast delivery - what's not to like :)”

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Posted 2 years ago

“This was my first order with Hortology and I won't hesitate to order again. The pot is perfect, really good quality and packaged very well. Delivery was very prompt too.”

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Posted 2 years ago

“Attractive indoor plant pot, delivered very well packed and quickly.”

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Posted 2 years ago

“well packaged quality plant and nice pots in multiple sizes”

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Posted 2 years ago

“I have bought many beautiful pots from this company which are excellent and arrive in good condition. I am now going to venture into buying their plants.”

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Posted 2 years ago

“My plant arrived in top condition, well protected and healthy. Very happy.”

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Posted 2 years ago

“In the past, I have tried and failed to care for plants, but hate the artifical plant look and wanted to give it another go. The plants that arrived from Hortology were beautiful, healthy, and they came with their own information sheet to help me care for them. So far they are thriving and I love the natural, relaxed vibe they bring to the home. I'll def be ordering more.”

Hortology 5 star review on 2nd November 2023

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Posted 2 years ago

“Beautiful and healthy plant, packaged with care.”

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Posted 2 years ago

Hortology is rated 4.8 based on 9,203 reviews