Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,210 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Really healthy plant, well packaged. Great value. Very pleased with everything.”

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Posted 4 years ago

“Simple and straightforward. Everything went well. No problem at all.”

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Posted 4 years ago

“Delivery was quick and the packaging secured the plant very well. The plant fitted the picture I saw online”

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Posted 4 years ago

“So pleased I came across this website. It’s been really difficult to find that perfect pot for my plants. I’ll definitely be ordering more in the futures.”

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Posted 4 years ago

“I love my indoor watering can. It is perfect for small plants with its tiny spout. I would have liked it to be a bit larger but it looks very pretty sitting amongst the plants.”

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Posted 4 years ago

“excellent expert service , great product at a reasonable price ....this company is one of lifes best kept secrets ...only found it completely by chance .but would certainly buy from them again ..and a better choice than other companies. one small issue no telephone number for customer service which initially made me suspicious !!!!!.....”

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Posted 4 years ago

“Very quick delivery. I bought Alocosia Zebrina, plant was exactly as described, in excellent condition with good root system. This was bought as a gift for my son - almost kept it for myself :-) Very happy with my purchase and will certainly use Hortology in the future.”

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Posted 4 years ago

“My beautiful pots arrived save and sound all wrapped so carefully… thank you. I’ll be buying more as my house plants are multiplying fast!”

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Posted 4 years ago

“Fabulous plant, easy to order, great packaging and fast delivery”

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Posted 4 years ago

“Super speedy delivery and beautiful pot!”

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Posted 4 years ago

“Needed the order quick, had great advice and suggested replacements. great plants especially the larger ones, well packaged and quick delivery. Very happy would use again.”

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Posted 4 years ago

“Happy to recommend this company. Quality items, delivered safely and quickly.”

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Posted 4 years ago

“One of the best sites, excellent quality plants well packed and received in perfect condition.”

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Posted 4 years ago

“Bought two beautiful pots. Incredibly well packed. Happy with service and goods”

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Posted 4 years ago

“Found whole experience ordering from hortology excellent. Kept informed. Speedy service. Plants healthy. Excellent service.”

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Posted 4 years ago

“Lovely plant and very well packed”

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Posted 4 years ago

“Amazing quality really love these pots and costumer service super communicative. Thank you!”

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Posted 4 years ago

“Lovely pots. Quick delivery.”

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Posted 4 years ago

“Really happy with my two Zembla plant pots!! Fantastic customer service all round. I was offered a discount as they had a slight flaw (which is hardly noticeable) and made them even more value for money. The pots arrived really well packaged with sustainable packaging - no plastic! Thank you, Hortology! It's my first purchase from you and I will definitely be coming back for more.”

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Posted 4 years ago

“Great company. Items were delvered on time and well packaged. The plants were healthy and I love the range of pots that you offer. Will definitely be buying form you again.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,210 reviews