Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,210 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Good choice of plants, reasonable prices and quick delivery.”

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Posted 4 years ago

“Plant arrived quickly and well packaged. Really healthy specimen. New home gift for son and he was delighted”

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Posted 4 years ago

“So happy with my new plant babies!!”

Hortology 5 star review on 10th July 2021

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Posted 4 years ago

“The pots we ordered were gorgeous and did out plants proud. They came a lot quicker than expected. Excellent service. Would certainly recommend to people and will be using them again.”

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Posted 4 years ago

“Really amazing experience buying plants from them. They went beyond to send the plants in time for my friend’s bday. The plants arrived in great condition. I highly recommend 💚”

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Posted 4 years ago

“I purchased a large golden barrel cactus it was very healthy and vigorous. Delivery was prompt.”

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Posted 4 years ago

“Wonderful plants, delivered on time and in very good condition”

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Posted 4 years ago

“Used Hortology to send a gift to a friend recently — it arrived promptly, was beautiful, and customer service was excellent!”

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Posted 4 years ago

“The plants arrived in perfect condition. They were extremely well packaged to prevent damage and were dispatched very promptly. The plants were lush, green and thriving. I shall do my best to keep them that way!”

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Posted 4 years ago

“Thank you for on time delivery”

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Posted 4 years ago

“I ordered a large money tree plant for a friend's birthday. It arrived to her directly, quickly , andin perfect condition with clearly well thought out packaging. She send me a photograph of the plant and the pot I also ordered. It looked beautiful. I would certainly use this website again for any friend or family member who might like a houseplant. Or treat myself!”

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Posted 4 years ago

“Excellent choice of plants and pots.”

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Posted 4 years ago

“Excellent quality and service. Plants arrived very promptly, well packaged and in excellent condition. This is my third purchase from Hortology, plants all thriving well and lovely collection of pots, highly recommend.”

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Posted 4 years ago

“Bought a plant for my friend’s birthday. Delivered quickly, very pleased with plant and lovely pot too”

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Posted 4 years ago

“Fantastic products at a really reasonable price. I'll be back for more!”

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Posted 4 years ago

“Quick delivery, the plant came in good condition and looks beautiful. Would buy again!”

Hortology 5 star review on 3rd July 2021

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Posted 4 years ago

“Quality plant pot. Fair price. Well packed and protected.”

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Posted 4 years ago

“Pleased with purchase”

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Posted 4 years ago

“Delivered quickly and really well packaged, the plant is perfect with many rabbits feet! I love it thank you!”

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Posted 4 years ago

“Good quality pots and a great price!”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,210 reviews