Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,210 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,210 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“I have received my fifth Hortology plant pot this week and am as usual delighted with it .I have four large indoor pots and this week’s pot is an outdoor pot .Not are my pots beautiful they are very practical too with special drainage liners .We recently moved from a larger house and garden mostly due to my balance difficulties .I thought I would miss my garden but thanks to Hortology I have a really attractive roof garden and balcony”

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Posted 4 years ago

“great quality plants arrived in good time and perfect condition after transit. very happy. would definitely recommend, and will certainly order again (once I've moved to a bigger flat with more space for plants...!)”

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Posted 4 years ago

“Lovely pots, efficient service...recyclable packaging. Enormous box and amount of packaging for contents though.”

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Posted 4 years ago

“Fabulous! I ordered a plant as a gift for a friend. There is a great choice and what I chose was delivered quickly and was a big healthy plant. It’s the first time I’d used Hortology but will definitely buy from them again.”

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Posted 4 years ago

“Very fast and reliable service. However, too much packaging is used for the pots.”

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Posted 4 years ago

“Good quality product. As described. Quick delivery.”

Hortology 5 star review on 2nd July 2021

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Posted 4 years ago

“I’m very happy with my purchase. Delivery was quick and pot packaged well. I bought the plant pot for my monsteria and it looks beautiful, better than website picture,”

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Posted 4 years ago

“The products are amzing and it arrived very quickly”

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Posted 4 years ago

“It was a gift so I have not seen it but the receiver was very pleased and said the plant and pot were perfect. It came very quickly, I think in about 2 days despite me ordering on a Sunday. Impressed and will buy from hortology again.”

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Posted 4 years ago

“Excellent pots and quality plants”

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Posted 4 years ago

“Thanks I got my order in time good service I will shop again with you”

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Posted 4 years ago

“I absolutely love this website. Excellent selection of plants and pots. Excellent prices. Shipping price is slightly steep however it is fast and your purchases will come really well packaged so on balance, cost if fair. This is my go-to site for plants now.”

Hortology 5 star review on 1st July 2021

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Posted 4 years ago

“Really adore my little ponytail palm. Came absolutely perfectly formed 😊 Service was amazing, super fast. Great, as it meant my plant didn’t have to be in transit for too long. Very happy with the purchase!”

Hortology 5 star review on 28th June 2021

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Posted 4 years ago

“I order some of the turquoise and gold pots and the colours are beautiful. Great service and great products.”

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Posted 4 years ago

“The pot I bought was a work of art.”

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Posted 4 years ago

“Very prompt service with notifications at every stage. Plants arrived in good condition.”

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Posted 4 years ago

“Bought a plant and a pot, very good value I thought arrived quickly and I. Good condition”

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Posted 4 years ago

“Quick delivery and lovely products! Very happy with my order!”

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Posted 4 years ago

“Good quality plant. Delivered on time and packaged with care.”

Hortology 5 star review on 26th June 2021

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Posted 4 years ago

“A well received birthday gift”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,210 reviews