Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,375 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Chinese tat at European prices Would never use this vendor again.”

Helpful Report

Posted 3 years ago

Hi William Thank you for your review. You order was mainly plants and pots from us, all of which were all grown or made in Europe which has confused us somewhat? We do offer some accessories that are sourced from China such as atomisers and other accessories. However if you are unhappy with the items you have purchased you are welcome to return them for refund. Your Hortology Team

Posted 3 years ago

“Lovely healthy plant beautifully packaged and arrived sooner than expected.”

Helpful Report

Posted 3 years ago

“The plant is beautiful it was packed with great care. Service and price is very good. I will highly recommend hortology to friends and family.”

Hortology 5 star review on 26th March 2023

Helpful Report

Posted 3 years ago

“First purchase from Hortology, no plants yet but will be working on it. It was mainly Plant care accessories and one new plant pot. Delivery was swift and efficient. It was well packaged, which meant everything arrived safely, especially with the new plant pot. Would certainly recommend them and will be using them again soon.”

Helpful Report

Posted 3 years ago

“Very happy with my purchase beautiful plant pot great quality well priced packed and delivered safely top marks from me”

Helpful Report

Posted 3 years ago

“Very good service and plants are in good condition when they arrive. Attention is paid to packaging to protect the plants in transit. Good company.”

Helpful Report

Posted 3 years ago

“Plants are stunning, arrived carefully packed and received good communication regarding delivery. Will definitely be buying from Hortology again. Also the care guild and info was super helpful!”

Helpful Report

Posted 3 years ago

“Super quick delivery and excellent packaging!”

Helpful Report

Posted 3 years ago

“The thing that really distinguishes Hortology is their great customer service. I'll be using them again.”

Helpful Report

Posted 3 years ago

“The plant came and had a few cuts in the leaves and looked very dry but other than that in love with it!”

Helpful Report

Posted 3 years ago

“Plant was in good condition.”

Helpful Report

Posted 3 years ago

“All products are very high quality. A good selection available. A good strong packaging system. Very efficient. Excellent service”

Helpful Report

Posted 3 years ago

“Arrived in perfect condition, and healthy despite my mum missing the first DPD delivery and it waiting the weekend before being redelivered”

Hortology 5 star review on 25th March 2023

Helpful Report

Posted 3 years ago

“Delivered quickly, all pots intact. I quickly placed a 2nd order for pot liners (something I've never considered before) and that too arrived quickly and everything is potted up and looking fantastic. My utility looks like a jungle, if jungles had smart pots.”

Helpful Report

Posted 3 years ago

“Well packaged; lovely plant.”

Helpful Report

Posted 3 years ago

“Plants beautiful and in a great condition, delivered carefully packed. Highly recommended!”

Helpful Report

Posted 3 years ago

“Great pots and great service - a very happy customer”

Helpful Report

Posted 3 years ago

“Excellent service. The plants were really easy to order. When they arrived they were well packaged and in really good condition. Love my new plants and the hanging planter I bought. Would definitely recommend”

Helpful Report

Posted 3 years ago

“Issa Plant Pot, Light Blue - Great quality and safe, fast delivery. Very happy!”

Helpful Report

Posted 3 years ago

“Very good experience. Easy ordering through the website and delivery was without any issue.”

Helpful Report

Posted 3 years ago

Hortology is rated 4.8 based on 9,375 reviews