Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,379 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,379 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“I have been using Hortology for a couple of years now. Their products are so beautiful and unique. They always feel special. I love that there are so many designs, colours and sizes from which to choose the pot that is right for you. The products always arrive in good time and good condition. I have only had to communicate directly with the team once when they offered me the chance to have a slightly imperfect pot sooner than the pot I had ordered. They were friendly and professional”

Hortology 5 star review on 14th November 2022

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Posted 3 years ago

“Love Hortology! I have ordered plants and potting supplies multiple times from them: the plants are gorgeous, safely packed, quickly delivered. The supplied are also great quality. Highly recommend!”

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Posted 3 years ago

“Good selection of pots, impressive customer service. Will visit again.”

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Posted 3 years ago

“An absolutely amazing selection of pots in every size you could imagine, it was my first order and I’m so exited to order some more for my plant collection!”

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Posted 3 years ago

“All my items arrived safely and were well packaged. Very pleased with the plants and pots, a great addition to the home. Highly recommended.”

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Posted 3 years ago

“I am impressed with the thoughtful service I received when I ordered a plant pot and also a few liners. They checked to make sure I had the correct size before shipping. Great service! Pamela”

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Posted 3 years ago

“Great variety of house plants available.”

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Posted 3 years ago

“Promt delivery and service”

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Posted 3 years ago

“Amazing how a few quality plant pots can positively impact a room. One pot had a small chip but customer service offered a quick solution making the overall experience very easy and customer friendly.”

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Posted 3 years ago

“My plant arrived well packed and in good condition. Very pleased with it.”

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Posted 3 years ago

“Lovely plant , packed well. Really pleased very well looking healthy plant. Good delivery , good price. Very happy with my purchase. Looks lovely in my lounge”

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Posted 3 years ago

“Great purchase the plant pots were almost identical in finish etc as per website”

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Posted 3 years ago

“I wasn’t sure about my purchase but the prices were lower than anywhere else online. I ended up receiving great quality planters, they are very heavy so very glad they were delivered straight home”

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Posted 3 years ago

“Always a great experience shipping with Hortology. The customer service is great and the items come nicely packaged.”

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Posted 3 years ago

“Fantastic service! Plants are so beautiful and healthy. Very satisfied!”

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Posted 3 years ago

“Fantastic plants and customer service”

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Posted 3 years ago

“Excellent service. Delivered in very protective packaging and plants were in great condition!”

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Posted 3 years ago

“I love the rough pot collection here and have ordered quite a few of them, they are always packed extremely well and arrive in good time. When I've bought plants they have been sent with a next day courier and were lush and healthy as described. My go to plant shop 👍”

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Posted 3 years ago

“Brilliant place to buy plants. Great choice, fantastic quality and excellent service. I keep coming back for more!”

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Posted 3 years ago

“Very pleased with the quality of the plant I received, but the delivery company was a bit chaotic and disorganised”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,379 reviews