Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,381 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 13th July 2026

Nicola F

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

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English

“Brilliant place to buy plants. Great choice, fantastic quality and excellent service. I keep coming back for more!”

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Posted 3 years ago

“Very pleased with the quality of the plant I received, but the delivery company was a bit chaotic and disorganised”

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Posted 3 years ago

“Great vases and plant and fast delivery .”

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Posted 3 years ago

“Thrid order and very happy with all plants and pots....thriving.”

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Posted 3 years ago

“Beautiful, healthy plants. Arrived safely packaged and undamaged. Will definitely use Hortology again”

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Posted 3 years ago

“quick delivery and good quality pot. very happy.”

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Posted 3 years ago

“Excellent products - you simply can’t get better. Great customer service - always head to this website to buy my pots and indoor plants!”

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Posted 3 years ago

“Great service, everything arrived safely and well packed”

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Posted 3 years ago

“Hortology team we’re on hand to make experience trouble free. They gave good advice on plant choice and suitable pots to compliment.”

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Posted 3 years ago

“Great customer service, after sale support. V responsive to email. Cannot fault products, packaging or delivery”

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Posted 3 years ago

“Excellent plants”

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Posted 3 years ago

“Very nice products! I ordered a pot a couple of weeks ago and I had a really good experience with horology. The pot was exactly like the picture, and it suits my plant very well. Good quality, honest about what you are getting, and great style. Also, the delivery experience was smooth. I just wasn't aware that the pot did not have any draining holes, but it could have been my mistake. Just have to be careful when watering! Overall, would recommend it.”

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Posted 3 years ago

“Beautiful pot, makes a lovely gift. Arrived really quickly and packaged well”

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Posted 3 years ago

“Beautiful pot and plant followed up with great service”

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Posted 3 years ago

“Very quick and well packaged - and one of the houseplants ordered was bigger than advertised!”

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Posted 3 years ago

“Quick delivery, great customer service! Even emailed before dispatch to advise plant I ordered was wrong size for pot I had additionally ordered”

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Posted 3 years ago

“Beautiful pots”

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Posted 3 years ago

“Beautiful planter, worth every penny 🙏😍. Excellent custer service, delivery and the packaging was on point. will definitely purchase again”

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Posted 3 years ago

“Plants are healthy and well-packaged. I had a question about one of the plants I had ordered and it was dealt with quickly. Photos were sent and I was given a diagnosis with which I agreed. All of this was handled efficiently and kindly I couldn't have wished for better ! Thank you to Shona.”

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Posted 3 years ago

“Beautiful plant pot purchased. Original order had a fault with the glaze, but before sending out I was contacting and offered a discount or to wait until new stock arrived. I chose to swap for a different style. Great service though, easy to change order.”

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Posted 3 years ago

Hortology is rated 4.8 based on 9,381 reviews