Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,403 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th August 2026

Simon A

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for the first time 4 x Schlumbergera - Christmas Cactus in different colours. Excellent delivery by DPD. Opened box to find all 4 plants double bagged and stuck into place with tape within box so they wouldn’t move around. Quick posting, excellent packaging, no damage at all, healthy plants. Very pleased & highly recommend. I shall be ordering again”

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Posted 7 months ago

“Great range of pots and good service.”

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Posted 7 months ago

“Hortology have been brilliant from start to finish. One part of my recent delivery arrived broken, and when I emailed customer service they replied quickly, apologised, and arranged a replacement with no fuss. The team were genuinely kind and helpful — I’d highly recommend Hortology to anyone.”

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Posted 7 months ago

“Nice healthy plants, well packaged and reasonably priced. I especially liked ❤️ the fact that they decided to wait until the weather was warmer before sending the plants.”

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Posted 7 months ago

“Lovely product. Great quality. Packaged well for transit. Delivered safely and intact during snow and ice conditions. Very satisfied with the service and product provided.”

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Posted 7 months ago

“Excellent service and great quality”

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Posted 7 months ago

“Easy to use website with excellent products”

Hortology 5 star review on 9th January 2026

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Posted 7 months ago

“The plant is one of my favourites in my plant collection. She came well packed although the delivery driver handed it me upside down, although that’s not Hortilogys fault. I like the look of the plant so much I’m considering buying another.”

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Posted 7 months ago

“Wonderfully fast delivery and very pleased with my beautiful pot, will definitely use the on line store again”

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Posted 7 months ago

“I ordered a Houseplant soil, some big pots and house plants nutrition. The order was dispatched quickly, delivered on time. Great quality soil! I have already replanted my plants and they are thriving!👌”

Hortology 5 star review on 6th January 2026

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Posted 7 months ago

“The best experience ever! Super fast delivery in just two days, very well packed and super healthy and beautiful plant!! And cheap as well!! I'm very satisfied 😍”

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Posted 7 months ago

“Hortology are the most Amazing company. Thank you in particular to Allix, who took care of our every need. I strongly recommend Hortology.”

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Posted 7 months ago

“Bought this as a Christmas present, very carefully boxed so arrived in good shape very quickly. Recipient’s very happy with the pot. It’s a lovely bright colour, nice and solid and looks great on their table. Would deffo look at buying one for myself in the future, it’s lovely. Very pleased with my purchase.”

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Posted 7 months ago

“Brilliant service, managed to get delivery before Christmas which was brilliant. Items were packaged well. My mum loves them - will definitely be ordering here in future!”

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Posted 7 months ago

“Very well packed. Plants in excellent condition. Arrived before Christmas as well. Would definately reccomend and use again.”

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Posted 7 months ago

“All three cactus beautiful, thanks”

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Posted 7 months ago

“Great style. Delivered quick and without any damage.”

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Posted 7 months ago

“Customer service can’t be beat. They found small imperfections in two large pots I ordered (I wouldn’t have noticed) and offered to let me pick other pots instead or take a 15% discount. Was very happy with the experience. The packing was also super-secure, it would be impossible for the pots to arrive broken.”

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Posted 7 months ago

“Plant arrived quickly and in excellent health. Very happy with my purchase.”

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Posted 7 months ago

“I've received two plants and they are both absolutely lovely, the pot and plants are of highest quality. I would definitely buy from here again.”

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Posted 7 months ago

Hortology is rated 4.8 based on 9,403 reviews