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Hortology Reviews

4.8 Rating 9,403 Reviews
97 %
of reviewers recommend Hortology
Company Reviews Product Reviews
934
 Metrics Info
4.8
Based on 9,403 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
2 - 3 Hours
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Tanya M
Verified Buyer
“Best fresh plants and delivery always quick”
Helpful Report
Posted 6 months ago
Kandise S
Verified Buyer
“Amazing service, I asked a question and the response was in great time and very informative and polite. Chloe thank you. I will be ordering again my plants came in great condition.”
Helpful Report
Posted 6 months ago
M S
Verified Buyer
“Excellent service.... Highly recommend”
Helpful Report
Posted 6 months ago
Christine B
Verified Buyer
“Absolutely stunning Ming Aralia, a plant I have wanted for years, and the quality, size and brilliant packaging cannot be faulted. I am so happy with the plant. Only drawback is not being able with any ease to telephone for a quick answer to a question, had to wait for a next day return email in the end. My question could've been answered the same day in an instant. However, I guess I can always look for specific care information online.”
Helpful Report
Posted 6 months ago
Maria F
Verified Buyer
“Excellant selection of plant pots and extensive choice of sizes. Very good prices and prompt delivery - highly recommended!”
Helpful Report
Posted 6 months ago
Joy W
Verified Buyer
“I cannot express the service and advice Hortology gives you each time you contact them I have been buying my plants through them for a few years now they are amazing and wouldn’t dream of going anywhere else. Absolutely fantastic”
Helpful Report
Posted 6 months ago
Sarah G
Verified Buyer
“Another great new planty addition to our home. The quality and health of the plant is great as usual. Customer service is excellent. The team were in touch after I made my order to ensure I was happy with the product I would receive. Fabulous!”
Hortology 5 star review on 2nd February 2026
Helpful Report
Posted 6 months ago
Janet B
Verified Buyer
“Ihave used Hortology over the years and have never been let down. Delivery has always been speedy, the packaging is exemplary so that each and every planr arrives in excellent condiition. My most recent order contained large plants and, without exception, they were in fine condition and easy to unpack. The Branched Dracena has drawn many positive comments already and people are amazed when I saw I bought it online and it arrived by Courier. It is sturdy and has truly bright, fresh, colourful foliage - it makes quite an impact in my hall as people enter and can't help but notice it. The other plants in my order were in equally excellent condition and are all thriving in their new home. One may have to pay more to Hortology than for "supermarket quality" BUT it is worth every penny to receive healthy, long lastingplants in a truly excellent condition that have obviously been well looked after. I would highly recommend this company and also the copper-spike water device that makes sure my liteel "indoor garden" doesn't get over-watered.”
Helpful Report
Posted 6 months ago
DEBIANNE M
Verified Buyer
“I bought three plant pots and each one was high quality. Really pleased with my purchase. Arrived quickly and packaged really well.”
Helpful Report
Posted 6 months ago
Tim L
Verified Buyer
“Very happy with pots I received, they were well packaged and arrived in good time.”
Helpful Report
Posted 6 months ago
Carolyn C
Verified Buyer
“I am very pleased with the service and products from Hortology. They have a great selection of lovely plant and plant pots. Customer service is excellent and dispatch is always swift and efficient.”
Helpful Report
Posted 6 months ago
Rupert S
Verified Buyer
“The plants are in good condition. and the delivery is well packed and secure.”
Helpful Report
Posted 6 months ago
Fiona M
Verified Buyer
“Great customer service and quick and well packaged delivery service. Thank you.”
Helpful Report
Posted 6 months ago
Malcolm N
Verified Buyer
“Excellent service and a quality plant”
Helpful Report
Posted 6 months ago
Darren W
Verified Buyer
“Found the item I wanted (was cheaper) elsewhere but totally sold out, ordering was easy with fast delivery, would definitely order from them again 😃”
Helpful Report
Posted 6 months ago
Pam C
Verified Buyer
“Always a great experience with Hortology Lots of gorgeous plants and accessories to buy This time I bought a Peace Lily which arrived beautifully packaged and in excellent condition when it arrived As always communication was excellent too”
Helpful Report
Posted 6 months ago
Shahnaz C
Verified Buyer
“This was my first purchase from Hortology of Areca Palm. Transaction to delivery went smooth and I was kept updated throughout. Highly recommended company”
Helpful Report
Posted 6 months ago
John H
Verified Buyer
“Parcel cameon time in good condition. Contents were as ordered. no complaints”
Helpful Report
Posted 6 months ago
Katya
Verified Buyer
“Perfect pot and high quality repotting mix and clay pebbles. My ficus is very happy in it's new home.”
Hortology 5 star review on 18th January 2026
Helpful Report
Posted 7 months ago
Steph T
Verified Buyer
“Excellent customer service. Thank you.”
Helpful Report
Posted 7 months ago
Hortology is rated 4.8 based on 9,403 reviews
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