Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.84

4.8 Rating 8,329 Reviews

97 %

of reviewers recommend Hortology

Company Reviews

Metrics

Info

4.8

Based on 8,329 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 1st June 2024

745

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horotology offers a great selection of high quality plants and pots. Everything is packaged with care and arrives in perfect condition. Delivery was extremely fast, as well. I will definitely be ordering from them again and soon!”

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Posted 3 months ago

“Lovely pretty plant, packed very well and secure. Arrived very quickly. Very pleased with whole process. Would definitely buy from you again.”

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Posted 3 months ago

“quick delivery, affordable price points and the pots are gorgeous”

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Posted 3 months ago

“Absolutely top class service, and the quality of the plants is wonderful. Packaging is well considered so plants arrive in perfect condition. Cannot recommend highly enough”

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Posted 3 months ago

“Incredibly quick delivery and really well packaged to prevent breakages. Really impressed with quality of product, exceeded all expectations and will definitely use again. The detailed measurements on line were extremely helpful in decision making.”

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Posted 3 months ago

“Great hanging plant pot. Very fast delivery”

Hortology 5 star review on 22nd February 2024

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Posted 3 months ago

“Plants are always in great condition. They are well=packed and there is good advice on care.”

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Posted 3 months ago

“Amazing! I had a previous money tree from elsewhere but this is considerably better quality, arrived in tact and looks extremely healthy. Very happy”

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Posted 3 months ago

“Lovely products and excellent service. Prompt delivery.I would highly recommend.”

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Posted 3 months ago

“Can’t fault anything. Good value and efficient. Arrived earlier than estimated.”

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Posted 3 months ago

“Absolutely brilliant! Amazing range of plant pots, there were so many to choose from, we were spoilt for choice! We would definitely recommend Hortology, we'll certainly be back for any other requirements. Thank you.”

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Posted 3 months ago

“Beautiful pot, very unique, my sister loved it for her birthday!”

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Posted 3 months ago

“Beautiful pots and fast delivery!”

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Posted 3 months ago

“Contacted Hortology seeking advice regarding a particular plant pot. From the photographs shown on their website the colour was not entirely clear. I obtained a very fast response that was helpful and a successful purchase was made. Quick delivery of only a few days and well packaged pot and plant received in excellent condition. Overall the product and service was first class.”

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Posted 3 months ago

“Absolutely delighted with the two large plant pots I bought Extremely good quality and luxurious finish.”

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Posted 3 months ago

“Such good quality plants! None have died :)”

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Posted 3 months ago

“Fabulous selection of pots in lots of sizes. Easy to use website and excellent service.”

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Posted 3 months ago

“Received my happy, healthy looking plants and i'm very pleased with my purchase from Hortology. Packaging & delivery done with great care. Will be ordering some more soon. Highly recommend this plants company.”

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Posted 3 months ago

“Products well packaged and staff were really nice.”

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Posted 3 months ago

“Very pleased with the cody cement and stone plant pot for our enormous over 50 year old rubber tree. It feels sturdy wthout being excessively heavy. The free delivery was very welcome too.”

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Posted 3 months ago

Hortology is rated 4.8 based on 8,329 reviews