Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,399 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,399 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th August 2026

Simon A

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

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Posted 1 month ago

“Exceptional service. Would definitely buy from again”

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Posted 1 month ago

“Hortology is my number one go to online plant retailer. The selection of plants is vast, the indoor pots are the best that I have ever found. Service is fantastic and deliveries super speedy. What is there not to love? Five stars from a very satisfied customer.”

Hortology 5 star review on 13th July 2026

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Posted 1 month ago

“Great plants and service. Will use again.”

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Posted 1 month ago

“Plants always arrive promptly and in good condition.”

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Posted 1 month ago

“I have bought a few pots from Horology and the service has always been excellent. The packaging is extremely secure which ensures that the products arrive in perfect condition.”

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Posted 1 month ago

“GREAT SELECTION TO CHOOSES FROM”

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Posted 1 month ago

“Excellent quality and speedy delivery. Would definitely order from them again.”

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Posted 1 month ago

“Excellent customer service - very responsive advice on products, easy to order and arrived promptly.”

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Posted 1 month ago

“Prompt excellent plant”

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Posted 1 month ago

“Good service. Quick despatch.”

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Posted 1 month ago

“Absolutely top-quality plants that are delivered in perfect condition. Expensive but worth every penny.”

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Posted 1 month ago

“The plant rrived in excellent condition and was very carefully packaged. It is a great specime and is exactly what I expected from Hortology. I have bought numerous plants and pots from them and they do a very good job.”

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Posted 1 month ago

“Pefect pot amazing”

Hortology 5 star review on 22nd June 2026

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Posted 1 month ago

“I’ve ordered a few plants/ pots etc from Hortology- I’ve always found them to be an honest, efficient company to deal with! No fuss no bother, all arrived on time well packaged- a rarity in this day and age!!”

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Posted 1 month ago

“Love this site! Brilliant custumer service and speedy delivery . Plants in great condition and very good pecked”

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Posted 1 month ago

“Very impressed witht the team at Hortology. Their customer serice was excellent. Befroe they sent out my order, they pointed out some small defects (which i could barely see) in the pots i bought, and offered me a partial refund for the damage. When the pots arrived, they looked great. The Hortology guys didn't have to point anyting out to me, but their honesty was excellent. I'll be using them again in the future”

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Posted 1 month ago

“Fast, cheap, easy with great variety of healthy plants”

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Posted 1 month ago

“Very nice plants. Will definitely use you again”

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Posted 1 month ago

“Great service and good plants on offer with reasonable prices and good delivery timelines. Accurate descriptions and listingss of the plants received.”

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Posted 1 month ago

Hortology is rated 4.8 based on 9,399 reviews