Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,401 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,401 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 11th August 2026

Simon A

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received items promptly. One of the pots was damaged during delivery (despite being well-packaged) but a replacement was sent out quickly.”

Helpful Report

Posted 5 months ago

“Indoor Pot came well packed very quickly Nice pot looks great Would recommend this.”

Hortology 5 star review on 24th February 2026

Helpful Report

Posted 5 months ago

“Comprehensive website - amazing selection of both plants and pots etc. Gave a large plant plus non-soil planting medium and pot etc to my grandson and he is delighted with it. Items are expensive but justifiably so.”

Helpful Report

Posted 5 months ago

“Beautiful quality pots that were very securely packed to avoid damage. Excellent value for money”

Helpful Report

Posted 5 months ago

“Absolutely beautiful pant pot. It adds a lovely focal point to our guest room. Excellent quality and very well packed in(2 boxes)for delivery.”

Helpful Report

Posted 5 months ago

“absolutely beautiful pots”

Helpful Report

Posted 5 months ago

“Lovely plant pot excellently packaged! Very pleased!”

Helpful Report

Posted 5 months ago

“great service, they made sure i didn’t buy the beautiful flower pot with any faults. I love it and it looks great . i just wish it had a hole at the bottom for the plant but i will work around this,”

Helpful Report

Posted 5 months ago

“I used Hortology for the first time recently and am very happy to recommend. The plant I ordered had a slight defect which was raised by the picker. Charlotte emailed photos of the plant and offered a discount if I still wanted it which I accepted. Plant was dispatched promptly and arrived well packed. I would not have noticed any “defect” as it was just some slight browning on 1 or 2 leaves but I am really pleased with the quality of the service and product I received from Hortology.”

Helpful Report

Posted 5 months ago

“Great range of products, easily ordering process with quick delivery. Excellent service and communication”

Helpful Report

Posted 5 months ago

“Absolutely gorgeous specimen, wasn't expecting such a beautifully established plant, thank you!”

Helpful Report

Posted 5 months ago

“Great experience”

Helpful Report

Posted 6 months ago

“Amazing beautiful healthy plant great price and the best packaging ever The box was so well designed that not a drop of soil moved. Highly recommend and will definitely use again”

Helpful Report

Posted 6 months ago

“Pleased eith my purchases ,good service”

Helpful Report

Posted 6 months ago

“Great range of pots, good pricing and customer service. Will certainly buy again”

Helpful Report

Posted 6 months ago

“Very pleased with the product, very happy with the delivery process and the delivery company. Would definitely use again.”

Helpful Report

Posted 6 months ago

“Excellent customer service and order arrived extremely well packaged. Can’t fault them and will definitely return”

Helpful Report

Posted 6 months ago

“This company has proved to be absolutely reliable with their sales. Plants arrived really quickly carefully wrapped and in perfect condition. What more can you expect?.”

Hortology 5 star review on 9th February 2026

Helpful Report

Posted 6 months ago

“Best fresh plants and delivery always quick”

Helpful Report

Posted 6 months ago

“Amazing service, I asked a question and the response was in great time and very informative and polite. Chloe thank you. I will be ordering again my plants came in great condition.”

Helpful Report

Posted 6 months ago

Hortology is rated 4.8 based on 9,401 reviews