Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“I love my pots. They came so quickly and have made my room much nicer”

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Posted 5 years ago

“Plants delivered quickly and packaged really well for minimal damage.”

Hortology 5 star review on 19th January 2021

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Posted 5 years ago

“Perfect service, plants just as advertised, unlike other web sites. Very well packaged and delivery with tracking. Will be coming back.”

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Posted 5 years ago

“First time I used an online plant shop and was unbelievably surprised by the quality and health of the plant. The packaging was brilliant and I've now ordered twice from them. I'd absolutely recommend Hortology!”

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Posted 5 years ago

“Brilliant service, Brilliant plant - will definitely order again soon! Thanks! Gaynor Walter-Jones.”

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Posted 5 years ago

“Brilliant speedy service. Beautiful plant. Love it”

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Posted 5 years ago

“This was my second purchase and based on my experience I’m delighted to recommend Hortology. The plant I received was in beautiful condition, carefully packaged and despatched promptly very soon after the Christmas holidays. I was also very pleased with the two plant pots ordered. The guidance on pot sizing was spot on. I would definitely order from Hortology again.”

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Posted 5 years ago

“Very pleased with Hortology! I had to amend my order which they did with no complications, quick delivery and lovely products. I have even ordered more very soon after! Would definitely recommend! :)”

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Posted 5 years ago

“Excellent service and quality plant. Thank you”

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Posted 5 years ago

“Love the pot, really secure delivery too!”

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Posted 5 years ago

“Very good communication Order was well packaged and delivered efficiently I’m absolutely delighted with my large planter . The image on the website is true to product . Would definitely recommend Hortology and will use them again”

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Posted 5 years ago

“Beautiful plants and pots and excellent customer service! Thank you!”

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Posted 5 years ago

“Beautiful pot and efficient service and delivery. Happy to recommend Hortology. J.I.”

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Posted 5 years ago

“Extremely pleased with plant and also pot. Arrived quickly and very well packaged. My initial query dealt with very speedily. Considered purchase to be good value will use again.”

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Posted 5 years ago

“Greta communication from ordering to delivery. Plant is beautiful and healthy. Perfect addition to our living room!”

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Posted 5 years ago

“Can't recommend Hortology highly enough. Absolutely first class plants which arrived quickly (even in the current situation) and were extremely well-packaged. The website is very clearly laid out and easy to navigate. It's extremely informative, with lots of choice of both plants and sizes allowing you to select the right plant for your needs. There are comprehensive care instructions which hopefully might allow even this rubbish houseplant keeper to establish cordial relations with their plants.......”

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Posted 5 years ago

“Really great solid plant pot that is really nice to look at. It is as it was described on the website and was actually so impressed with the quality.”

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Posted 5 years ago

“I have had bad experiences ordering plants on line in the past when the plants were poor quality, damaged in transit or didn't grow well. Because of the pandemic I decided to try Hortology as I needed some replacement house plants. I was delighted with the plants and service. The price was good, the plants were excellent quailty, just as described, and the wrapping was first class ,ensuring that they arrived in first class condition. I will definitely use agin, even when the pandemic is over”

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Posted 5 years ago

“The plants were delivered on time. They are looking healthy and happy.”

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Posted 5 years ago

“Excellent service and really great products - so pleased, thank you.”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,421 reviews