Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,422 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Two beautiful healthy plants and a gorgeous blue plant pot. Safely packaged and speedy delivery. Will definitely order again.Highly recommend!”

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Posted 5 years ago

“I'm hoping order will arrive soon - house name not on address label and returned to sender by PO! Don't know if it was my error or theirs. Suspect plant will be dead.”

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Posted 5 years ago

Hi Rosalind I have checked the details provided on your order and there was no house number provided. The address provided would be as shown on your order confirmation email. We have reshipped your order for you to the new address provided. Kind regards Hortology

Posted 5 years ago

“Have ordered twice now, buying larger plant pot holders. Beautiful items, well made and accurately described. I'd highly recommend! Perfectly well packaged - the cat is very much enjoying playing in the huge carboard box!”

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Posted 5 years ago

“Excellent item as great as it looked in the photos. Delivery and condition was excellent. Can’t wait to repot the plant ! A beautiful thing ! X”

Hortology 5 star review on 28th December 2020

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Posted 5 years ago

“Excellent service - prompt delivery, plants were extremely well packaged and in perfect condition. Will definitely use this company again!”

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Posted 5 years ago

“Beautiful- much too big for our plant though”

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Posted 5 years ago

“Very quick delivery, even at Christmas. Beautiful planter, lovely quality. Really pleased!”

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Posted 5 years ago

“Great service products very true to pictures overall I’m very happy with my purchase and I’ll buy from Hortology again.”

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Posted 5 years ago

“From ordering to receiving the plant it took 48 hours, which is amazing. Plant is exactly as described, excellent condition and well packaged.”

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Posted 5 years ago

“I bought 2 plants as a gift. The recipient was very impressed with both the quality of the packaging and plants themselves. Thank you Hortology.”

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Posted 5 years ago

“Excellent quality and choice of products . Arrived very quickly and extremely well packaged. First time used but will definitely use again.”

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Posted 5 years ago

“A lovely quality pot - and true to the picture. Very happy with the packaging and delivery. I would be happy to buy again from this company.”

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Posted 5 years ago

“Quality, thriving plants well packaged. The pots are stunning! The whole ordering online experience was very easy and as we’re house plant novices so we wanted easy to care for plants that look great. :)”

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Posted 5 years ago

“Excellent help, advice and service.”

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Posted 5 years ago

“Hortology always give great service.”

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Posted 5 years ago

“Lovely plants, easy ordering, fast delivery - thank you so much!”

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Posted 5 years ago

“Crests plant pot in ochre Very pleased with this lovely plant pot , it is a beautiful colour and glaze and nice and heavy Lots of communication from seller re dispatch and from courier which was very reassuring with the Christmas deliveries being busy Would recommend product and seller”

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Posted 5 years ago

“So much better than expected. Great service. Thank you so much 😊”

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Posted 5 years ago

“Beautiful plants and wonderful pots great service”

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Posted 5 years ago

“Very pleased. Quality item at a good price. Speedy delivery. Overall smooth transaction.”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,422 reviews