Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Arrived promptly, in good condition. Hope it likes it's new home”

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Posted 5 years ago

“Beautiful pots and securely delivered - no worries about what condition my order will arrive in”

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Posted 5 years ago

“Excellent service and quality product.”

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Posted 5 years ago

“Packaging for taller plants needs to be longer as some leaves squashed over at the top. But standard of packaging very good. Would definitely recommend.”

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Posted 5 years ago

“Loved the plant and pot. Plant arrived in very good healthy condition. There was a problem with delivery where the pot didn't arrive at the same time but the customer service was very prompt at rearranging delivery. I will definitely order from Hortology again.”

Hortology 5 star review on 24th January 2021

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Posted 5 years ago

“Beautiful pots just like in the photos so easy to choose colours. Very well packed. Will use this company again.”

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Posted 5 years ago

“Beautiful plant pots”

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Posted 5 years ago

“Beautiful classy planter. Fast delivery, well packed.”

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Posted 5 years ago

“Hortology is a brilliant place to get plants from. I've bought lots and they are always beautiful. They come quickly, well packaged and in really good condition. The service is great too.”

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Posted 5 years ago

“Hello Hortology, Thank you for lovely plants. Said lovelies always come well packed and In good condition. Have also had delivered to friend (it’s her favourite plant and pot!) They make my house feel and look great. Oh yes, lots of pots of which I have a few! Julie”

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Posted 5 years ago

“Great selection of products and they arrived really quickly. Very happy with my purchase.”

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Posted 5 years ago

“Really delighted I have found Hortlogy. I was given an early Christmas present from you which unfortunately got broke in transit. I was so impressed with the customer service, who gave me the impression that each imperfection, each broken pot, each slight mistake was a real issue for them. I have since bought a further 4 more plant pots on the basis you have a company I would happily deal with again. I have every intention of buying more from you and you are now my 'Go to place' for pots and plants Thanks”

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Posted 5 years ago

“Bought a Dracaena Marginata to liven up my husband’s home office. Really pleased with it! The communication with Hortology was excellent throughout, it arrived well packaged, was exactly as described and was a beautiful, healthy plant. The only downside is I didn’t get any care instructions for it but I guess that’s what the internet is for! Thought the price was incredibly reasonable too. Would recommend this company without hesitation.”

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Posted 5 years ago

“Really happy with my planter pots. Perfect. They are even nicer than the photos and look way more expensive than the price. They arrived beautifully packaged and Hortology sent me constant updates on dispatch and delivery. What a great company.”

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Posted 5 years ago

“Excellent service and speedy delivery, plant and pot sent as a surprise and was greatly received, feedback was plant and pot look great , highly recommend”

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Posted 5 years ago

“My plant arrived in perfect condition , very well packaged and delivered on time . Very pleased”

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Posted 5 years ago

“Came across Hortology online as needed some plant pots and I couldn’t be happier with the pots and service. The designs are unusual and are true to what you see on their web page. Deliver was quick to and we’ll packaged. Definitely will be ordering again”

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Posted 5 years ago

“Plants arrived swiftly and were in perfect condition and very well protected for their journey - thanks - I will definitely use you again”

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Posted 5 years ago

“So pleased with the plant pot I received, that I have ordered another one!”

Hortology 5 star review on 22nd January 2021

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Posted 5 years ago

“Lovely pots and very quick to come! V.carefully wrapped, so much paper that it filled my bin up, but better that than come broken! Thank you will order again when more needed!”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,421 reviews