Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,214 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“The plant I chose was beautiful, bigger than expected and very well packed. The delivery was on time. I will use them again.”

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Posted 4 years ago

“A beautiful plant from hortology satisfaction as always”

Hortology 5 star review on 20th May 2021

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Posted 4 years ago

“Excellent service and plant looks very good.”

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Posted 4 years ago

“Excellent service, and product was far better quality than expected.”

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Posted 4 years ago

“Beautiful healthy plants delivered very quickly and as per instructions.”

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Posted 4 years ago

“Fast delivery and the plant was in superb condition.”

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Posted 4 years ago

“The plants I ordered were well packed in a big box and good price for the size I paid for.”

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Posted 4 years ago

“Two lovely grigio planters arrived in good condition”

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Posted 4 years ago

“Great delivery we could track it all the way Plants that I ordered where all fresh and in good condition Definitely recommend this company for good quality fresh plants”

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Posted 4 years ago

“Amazing pots and plants, wouldn’t shop anywhere else!”

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Posted 4 years ago

“Lovely company and great, personal service.”

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Posted 4 years ago

“I was pleasently impressed with the whole process: from customer service, delivery, packaging, quality of the plants and pots!”

Hortology 5 star review on 17th May 2021

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Posted 4 years ago

“Perfect, perfect, perfect. Thank you”

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Posted 4 years ago

“Shape colours and weight of my new pots are perfect liked the recyclable packaging too”

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Posted 4 years ago

“I ordered 2 plants and love them both. Arrived I really good condition.”

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Posted 4 years ago

“So far I have placed two orders. Both arrived very promptly, all items were safely delivered and I was very pleased with the quality and health of the plants. Faultless.”

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Posted 4 years ago

“Lovely healthy plants which arrived very well packaged. Very happy!”

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Posted 4 years ago

“The plant arrived healthy and in good condition through the post”

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Posted 4 years ago

“Great plant pot and quick delivery”

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Posted 4 years ago

“The assistant called me to say that the planter was too small for the size of the pot. This was extremely thoughtful. The plants arrived well wrapped.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,214 reviews