Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 8,873 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 8,873 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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844

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing plant pots! Came very quickly after they came available. Packaged very carefully but could’ve used less packaging.”

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Posted 11 months ago

“Amazing quality pots and quick delivery! Worth the money.”

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Posted 11 months ago

“My plant was packaged in a good way to protect the plant during shipping bit arrived safely and was in a healthy condition. The plant looks like the picture and is the size stated. I was very pleased with my purchase and two months on my plant is still looking amazing and it such great value for the price. I will be ordering from them again.”

Hortology 5 star review on 23rd May 2024

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Posted 11 months ago

“This was my first order and I am very pleased with the product and service. Price was keen and delivery prompt.”

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Posted 11 months ago

“Beautiful and healthy plant! I can highly recommend. Very happy with my purchase.”

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Posted 11 months ago

“Plant pots received were very well packed and as described. Prompt delvery, will buy again.”

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Posted 11 months ago

“A very professionally run company. Excellent customer service with products to match. I will happily use again”

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Posted 11 months ago

“So very well packed, arrived in perfect condition a lovely specimen of a maranta will definitely buy from Hortology again”

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Posted 11 months ago

“Very nice , good quality pot and promptly delivered”

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Posted 11 months ago

“Very well packaged. Would definitely use again.”

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Posted 11 months ago

“Was looking for a specific style of pot to fit in with our retro decor and found the perfect one! Delivered safely and timely, can't fault the service!”

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Posted 11 months ago

“After placing my order, I have had an email saying that the plant I ordered was unavailable. However, the customer service remained in contact with me to ensure that we could reach the best possible solution. They assisted me throughout in choosing a suitable alternative (the iron plant) which arrived promptly and was safely packaged. The plant is beautiful and healthy. I would definitely recommend buying from here. Thanks, Hortology!”

Hortology 5 star review on 17th May 2024

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Posted 11 months ago

“Fantastic quality p!ants, safely delivered in perfect packaging. No hesitations in buying from them again.”

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Posted 11 months ago

“Great, Cheap flowerpots.”

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Posted 11 months ago

“Healthy plants and prompt, well packaged delivery. Delighted.”

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Posted 11 months ago

“I purchased several Artstone pots from Hortology. They were exactly as described on the website. They arrived promptly and were very well packed to prevent any damage.”

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Posted 11 months ago

“It’s easy to give positive feedback when everything goes well but when things don’t go as expected it shows the good from the bad! I am a regular customer of plants and pots and can testify that Hortology have fantastic after sales support and will continue to buy and recommend Hortology.”

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Posted 11 months ago

“Excellent service and communication. Good product. Will definitely use this company again. Highly recommended and thank you”

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Posted 11 months ago

“Great customer service”

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Posted 11 months ago

“Gourgeous plants and perfectly packaged. All arrived intact and safe.”

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Posted 11 months ago

Hortology is rated 4.8 based on 8,873 reviews