Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order and was contacted by email to let me know they had a plant which had a few yellow leafes and offered me a discount for it. I thought that was really good commincation as some comapmnies would have sent that plant to me. I declined only because this was a gift. Email communication throughout on when i would receive the plant when in stock. It cam promptly and delievry was great, very well packaged nothing damaged. I am first time customer, will return and recommned to friends and family”

Helpful Report

Posted 1 year ago

“Lovely pots, lovely plants, can't fault”

Helpful Report

Posted 1 year ago

“Really happy to have found this shop. Items received quickly and appear to be great quality. Exactly what we were after.”

Helpful Report

Posted 1 year ago

“Beautiful healthy Jade plant . So we’ll package ! Swift delivery . Absolutely delighted . Look forward to my next order !”

Helpful Report

Posted 1 year ago

“Beautiful healthy plants. Carefully protected during transport.”

Helpful Report

Posted 1 year ago

“Beautiful pot which looks stunning with our olive tree. Easy ordering and delivery tracking with sturdy packaging. Very pleased.”

Helpful Report

Posted 1 year ago

“The plant was packed very well and arrived safely”

Helpful Report

Posted 1 year ago

“Great accessible service and lovely products”

Helpful Report

Posted 1 year ago

“Great company, great service”

Helpful Report

Posted 1 year ago

“The plantpots are beautiful. The liners are flimsy and not worth the money. I'd like to see the liners being given away with the pots which would be a great incentive to buy more.”

Helpful Report

Posted 1 year ago

“Lovely, healthy ferns which are growing well.”

Helpful Report

Posted 1 year ago

“Lovely pot and I like the fact you can order a liner at the same time”

Helpful Report

Posted 1 year ago

“I recently ordered a pot which was delivered by DHL broken. I emailed Hortology over the bank holiday and they contacted me on the Tuesday I sent some photos and the same day, I received an apology and said they will replace it or give me a refund. Great customer service”

Helpful Report

Posted 1 year ago

“Really good quality pots with beautiful designs, arrived quickly and very well packaged”

Helpful Report

Posted 1 year ago

“Great looking pots delivered quickly and very well packaged. Will use again.”

Helpful Report

Posted 1 year ago

“I requesed for a 'hydrocare' plant not listed on their website and they were able to source it for me. Plant arrived earlier than expected in excellent condition and I am well pleased.”

Helpful Report

Posted 1 year ago

“Hortology have a very good selection of pots. They take care to package very carefully with recyclable packaging. Excellent customer service”

Helpful Report

Posted 1 year ago

“Fast delivery and fantastic, high quality products. I'll definitely use Hortology again.”

Helpful Report

Posted 1 year ago

“Great customer service and very prompt delivery.”

Helpful Report

Posted 1 year ago

“Beautiful plant pot arrived really quickly xx Looks great with my spider plant xx”

Helpful Report

Posted 1 year ago

Hortology is rated 4.8 based on 9,421 reviews