Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,373 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“High quality pot it met all our expectations looks great.”

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Posted 1 year ago

“Very fast delivery. Will order soon”

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Posted 1 year ago

“Fantastic plants and pots and brilliant customer service. Couldn’t recommend more”

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Posted 1 year ago

“Lots of choice and very attractive. Good customer service. Reasonable prices too. The pots are lovely”

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Posted 1 year ago

“Plant arrived in good time and was very healthy and fitted the ceramic pot exactly.”

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Posted 1 year ago

“High quality plants and packing”

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Posted 1 year ago

“Customer service excellent. The packaging my plant came in was superb and the plant itself brilliant. I am so pleased with it, thankyou.”

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Posted 1 year ago

“Arrived in great condition and fully watered and protected on arrival. Great service!”

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Posted 1 year ago

“Great service thanks 🙏”

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Posted 1 year ago

“Stunning, plants arrived securely packaged and in good order. With a little water, they all perked up and sparkled. I ordered 6 plants, all were full bodied, healthy and fabulous. I loved the ability to select the plants by room and for me, dog friendly, and for a shaded spot. Great way to purchase without too much knowledge. Highly recommended.”

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Posted 1 year ago

“This is my second order with Hortology - I have purchased a plant and two pots. The plant is really healthy in fact it’s in the reception in my clinic which I opened for the first time on Saturday and quite amazing and how many people commented on how healthy it looked. The plant pots are, I would say, a little bit more special than what I have seen in the shops . Lovely quality and they are well represented on the website.”

Hortology 5 star review on 4th March 2025

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Posted 1 year ago

“Fantastic experience...very fast shipping and the plant was packaged extremely well. Hortology far exceeded my expectations. Cannot recommend this site highly enough!”

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Posted 1 year ago

“Both plant and pot arrived on time and in excellent condition. The plant was healthy, as large as advertised and completely undamaged: the pot was elegant and a perfect match. I couldn't be more satisfied with the goods and service I received from Hortology. And a word of praise too for the courier firm engaged by Hortology which obviously took great care in delivering my order (and kept me accurately up-to-date with progress throughout the day of delivery)”

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Posted 1 year ago

“This company is a real find I’ve contacted the staff by email and they’ve been super helpful. They seem to have stock that you just don’t see anywhere else.. There is a problem with one of my orders. The pot was slightly damaged. They did offer me a discount on the actual one which wasn’t quite enough for me so I’m now waiting for another one. From what I found out about them it will be sorted very quickly.”

Hortology 5 star review on 28th February 2025

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Posted 1 year ago

“Very healthy, well packaged plants which arrived quickly. Also good range of sundries. Will shop here again”

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Posted 1 year ago

“Amazing products. Excellent quality. So happy with the purchase.”

Hortology 5 star review on 27th February 2025

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Posted 1 year ago

“Absolutely love Hortology plant pots. Excellent customer service with any query. Well packaged!”

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Posted 1 year ago

“Lovely natural containers for plants, helpfully lined. Easy to move around and an easy update for Spring. Swift reliable service. Have used before and would do so again.”

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Posted 1 year ago

“Lovely plants arrived in excellent condition. The pots were beautiful too. Delivery took a week but good things are worth waiting for. I was somewhat disappointed that one plant, which I had been waiting on notification for because it was out of stock, went out of stock again in less than 24 hours because staff were slow to reply to my email requesting it be added to my order. If not for this, I would have given 5 stars.”

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Posted 1 year ago

“Very well packed to protect my plant during delivery. Very happy with the service. Will definitely buy again.”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,373 reviews