Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,405 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,405 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 11th August 2026

Simon A

Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good condition”

Helpful Report

Posted 5 years ago

“The plants arrived healthy and well packed”

Hortology 4 star review on 13th September 2020

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Posted 5 years ago

“Ordered Saar and Evi plant pots. Good quality and lovely design. Only reason for 1 star less was delivery took two weeks and the size guide on the website based on what pot size fits the plant pot was a little misleading. Ended up buying a pot that was too big however managed to repurpose it for another plant at home.”

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Posted 5 years ago

“Plants healthy Young leaves suffered a bit in transit but overall pleased with purchase. 🌸🌸🌸”

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Posted 5 years ago

“Almost all the stems had been cut which was a little disappointing for a new plant but otherwise it was very healthy! Good customer service and packaging was fine. I would definitely use the site again.”

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Posted 5 years ago

“Plants arrived well packed and the pots are lovely. It is expensive though and it took quite a while for them to be delivered. Plants had some minor brown edges and torn leaves.”

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Posted 5 years ago

“The products were perfect and met all expectations. Good quality at reasonable prices. The packing and delivery left something to be desired though. One package was 'lost' by your courier who rang me to ask what was missing and where it was! The products could have been sent in one medium sized box but we also received a large box with a small item and masses of packaging which kept the item safe but was not an ecological solution.”

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Posted 5 years ago

“Good quality plants ; all healthy. Would have valued clear &detailed instructions/advice on the care for each one.”

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Posted 5 years ago

“My order of a plant and a number of plant pots arrived really well package and as a result safely and the plant was really healthy. I have used similar sites and have been disappointed, but would recommend Hortology”

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Posted 5 years ago

“My order arrived super quickly, it was packaged well and was really great value.”

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Posted 5 years ago

“It arrived i was pleased to see it. The Ocean Spider plant is lovely as it fully resembles what I saw. It is different from the usual Spider plant i have had in the past. I would like to offer the following as a tip: i put my food steamers on and a large fan, the fan hit the plant, it went downhill on one side, so I put it in full sun for a day and it is reviving.”

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Posted 5 years ago

“PRO, good catalogue info, very nice plant, came extremely well packed so no chance of damage CON quite expensive, plant could be a bit bigger given the price, in these days of same day delivery it took a while to come. NEUTRAL cant say he it will do, supposed to last years and i`ve had it week!”

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Posted 5 years ago

“Prompt delivery and communication, pleased with product”

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Posted 5 years ago

“There’s a fabulous selection of indoor plant pots, they currently take quite a while to be delivered but it’s worth the wait!”

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Posted 5 years ago

“Ordered two golden neon pothos and both came in a good healthy condition, delivery could have been a bit quicker but I'd rather wait a bit longer and the plants arrive in a good condition :)”

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Posted 5 years ago

“Great plants and affordable pots”

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Posted 5 years ago

“Very pleased with the plant pots that I ordered. Just a shame that a lot of the sizes seemed to be out of stock.”

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Posted 5 years ago

“Quick delivery had a small issue with one of the items in my order and this was dealt with very quickly by customer services”

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Posted 5 years ago

“Brilliant choice, price and quality of all 3 pots I ordered. 💚”

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Posted 5 years ago

“Two lovely healthy plants delivered. Very nice it’s and fitted perfectly. Only one downside was one plant was much more established than the other.”

Helpful Report

Posted 5 years ago

Hortology is rated 4.8 based on 9,405 reviews