Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,214 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“really good quality and really nice design, decent delivery. would recommend!”

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Posted 4 years ago

“Nice robust and healthy Aglaonema. Very safely packaged and swiftly delivered. I'm delighted, thank you.”

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Posted 4 years ago

“Very helpful and speedy customer service, and top-quality plants and pots. Highly recommended!”

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Posted 4 years ago

“Easy online site to navigate. Ordered two large plant pots which arrived very quickly and superbly packaged. Would highly recommend.”

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Posted 4 years ago

“I ordered a lovely plant pot with a mixture of black colours- lovely oldie worldie ! features Prompt delivery”

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Posted 4 years ago

“I ordered two big pots, they arrived quickly and really well packaged, there was no way they were gonna get damaged in delivery at all. The pots have proven to be really good quality!”

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Posted 4 years ago

“Lovely healthy plants which arrived well packaged. I would use Hortology again.”

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Posted 4 years ago

“Lovely pots better than expected, received very quickly and packaged very securely”

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Posted 4 years ago

“The plant was ordered and delivered within two days. It was very well packaged and in good condition. Pricing was good, although pots appear expensive in comparison. I already had one so I was able to save money compared with the same plant from other sites.”

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Posted 4 years ago

“Plants came quickly, were well packaged and the expected size and condition. Very happy!”

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Posted 4 years ago

“Absolutely adore my plants and the delivery and boxing was superb!”

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Posted 4 years ago

“My string of hearts was delivered in perfect health and it's growing so quickly. I love the ochre pot I chose to house it in.”

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Posted 4 years ago

“plant was in good condition and was well packed”

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Posted 4 years ago

“Absolutely love my plant. Delivery was super fast and great communication. Would shop here again. A+”

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Posted 4 years ago

“The string of hearts & trailing jade plants arrived nicely packed .. beautiful plants lovely & healthy”

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Posted 4 years ago

“fast delivery.”

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Posted 4 years ago

“Nice website, easy to navigate. Delivery on time. I like the range of plants and pots available. I was happy with most of the the items bought. I was disappointed with the quality of the white ceramic plant pot.”

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Posted 4 years ago

“The plant arrived nicely packaged and looking healthy. However, within 2 days, a few of the leaves have gone entirely yellow and the plant has started to droop. Not sure if this was a case of overwatering to compensate for the prolonged delivery period but I am quite disappointed as it is a lovely plant...”

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Posted 4 years ago

“Great service and swift delivery”

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Posted 4 years ago

“great plants, fair prices, great service.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,214 reviews