Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,439 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 28th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“Happy to recommend this company. Quality items, delivered safely and quickly.”

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Posted 5 years ago

“One of the best sites, excellent quality plants well packed and received in perfect condition.”

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Posted 5 years ago

“Bought two beautiful pots. Incredibly well packed. Happy with service and goods”

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Posted 5 years ago

“Found whole experience ordering from hortology excellent. Kept informed. Speedy service. Plants healthy. Excellent service.”

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Posted 5 years ago

“Lovely plant and very well packed”

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Posted 5 years ago

“Amazing quality really love these pots and costumer service super communicative. Thank you!”

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Posted 5 years ago

“Lovely pots. Quick delivery.”

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Posted 5 years ago

“Really happy with my two Zembla plant pots!! Fantastic customer service all round. I was offered a discount as they had a slight flaw (which is hardly noticeable) and made them even more value for money. The pots arrived really well packaged with sustainable packaging - no plastic! Thank you, Hortology! It's my first purchase from you and I will definitely be coming back for more.”

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Posted 5 years ago

“Great company. Items were delvered on time and well packaged. The plants were healthy and I love the range of pots that you offer. Will definitely be buying form you again.”

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Posted 5 years ago

“excellent service, very pleased with he goods and will not hesitate to recommend”

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Posted 5 years ago

“Good quality plant, well looked after and very carefully packed by Hortology. Thank you 🤗”

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Posted 5 years ago

“Great products and reliable, speedy delivery!”

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Posted 5 years ago

“What wonderful service, and a relly speedy delivery. So glad I found Hortology. Thank you.”

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Posted 5 years ago

“Loved my basket plant pots in ice blue. They look great with my big plants in - really stylish and different. And even though placed on a wooden floor no leakage or seepage. Great service too.”

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Posted 5 years ago

“I ordered 2 plants for the first time from hortology but I did wonder what state the plants would be in. When they arrived I was delighted with them. They were in great condition and arrived in only a few days. The only thing I wasn't too happy with was that the boxes were twice the size of the plants which took a good deal of time and effort to cut up ready for the recycling bag. Still worth 5 points and I'm very glad to have found a trustworthy online site for healthy and beautiful plants. Happy!!!”

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Posted 5 years ago

“I ordered the Alocasia Cucullata plant and was not disappointed when it arrived. Well packaged and secured, the plant was healthy and I was absolutely delighted with it! My only minor feedback is that it would have been great to get a care guide with it - I thought the QR code would link to an online version but it didn't. I only mention it as I watered the plant a little bit on the first day, which turned the smaller leaves all yellow and I thought I might've killed it already! Luckily my plant is doing well now after a bit of Googling. I'd happily buy from Hortology again! Thanks guys I love my purchase and it looks fab in the living room :)”

Hortology 5 star review on 18th June 2021

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Posted 5 years ago

“I have ordered 4 pots from Hortology now and have not been disappointed. They are all look really great and good quality. Packaged really well and quick delivery. One happy customer :)”

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Posted 5 years ago

“Excellent value for money with well made items”

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Posted 5 years ago

“Beautiful pots, great quality and super quick delivery.”

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Posted 5 years ago

“Came amazingly and safely packaged. The plants were also so full and lovely!”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,439 reviews