Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,421 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,421 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

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“Plant healthy and as described. Well packed to survive delivery, absolutely spot on. Pot delivered at the same time, again well packaged and the pot does look very nice and compliments the plant placed in it. Overall, extremely pleased with the service I have received.”

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Posted 1 year ago

“Excellent website, fast delivery, packaging and products very high quality.”

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Posted 1 year ago

“absolutely beautiful plant pots very artisan and unique will try to purchase houseplants as well”

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Posted 1 year ago

“Lots of variety. Good value for money packaged perfectly my plants arrived in tip top condition. Will definitely make another purchase.”

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Posted 1 year ago

“I heard about Hortology on line lots of unusual Pots. Quick service”

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Posted 1 year ago

“Excellent communication, with precise delivery times specified and adhered to. The goods are always securely packaged. Thanks to the Hortology Team.”

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Posted 1 year ago

“We needed to repot our dragon tree. Tried all the local retailers to find a nice pot. Couldn’t’t fund anything. Found Hortology online and they had a great choice of suitable pots. Ordered the one we liked most. It arrived in a few days, packed really well and it looks great. So I recommend Hotology for quality, price & service.”

Hortology 5 star review on 20th March 2025

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Posted 1 year ago

“Excellent quality and prompt delivery”

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Posted 1 year ago

“I was very pleased with the Charlotte plant pot I bought as a gift. It is as beautiful as it looks in the photo on the website. It arrived promptly and was well packaged”

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Posted 1 year ago

“I ordered two parlour palms at full price. Because they were considered to be less than perfect photos were taken and I was asked if I still wanted them at a discount, which I accepted. The plants still arrived on the day promised, excellently packed and in good condition. I was very impressed with their service.”

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Posted 1 year ago

“Great products. Love the plant pot: arrived packaged carefully to avoid being damaged. Would recommend.”

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Posted 1 year ago

“Easy website to use and order. Delivered on time and the plant was well packaged. Really pleased with the service and the plant that was delivered- wouldn't hesitate to order from Hortology again.”

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Posted 1 year ago

“Beautiful healthy plants. So well packaged and quick delivery”

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Posted 1 year ago

“Thank you for good,healthy and shiny plant. Good price. The pot good quality. Fast delivery and good service.”

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Posted 1 year ago

“Easy to do business with, the order was timely and well packaged. Queries were answered promptlly”

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Posted 1 year ago

“Indoor pot purchased. Great quality and lovely colour. Delivery service was good.”

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Posted 1 year ago

“Plant arrived much quicker than expected, was larger than expected in terms of the plant, and was in really great shape!”

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Posted 1 year ago

“The quality of the pot is fantastic and it looks beautiful in my home. I needed a large pot and it was very helpful being able to see all the dimensions on the site. When I placed my order, I forgot to use my 10% off code, but Hortology team kindly refunded me the 10% after I contacted them. Great products and helpful team. Highly recommend.”

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Posted 1 year ago

“Beautiful plant arrived quickly and packed very well. Will definitely be buying from them again”

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Posted 1 year ago

“Brilliant service, fast and effective delivery”

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Posted 1 year ago

Hortology is rated 4.8 based on 9,421 reviews