Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,216 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Love my 4 new house plants really happy with them will be ordering more soon arrived quickly after order placed”

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Posted 4 years ago

“Incredibly happy with my new plants .Both have a new growth already and perfect leaves, looking very healthy. They both came in good time and well packaged .I will definitely ordering again. Thank you.”

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Posted 4 years ago

“I bought two planters which are exactly as described and perfect for my plants. Delivery was great, I was able to rearrange for the next day and got a one hour time slot on that day. I will shop with Hortology again.”

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Posted 4 years ago

“Excellent service. Very pleased that they contacted me directly to check as I had made a mistake with my selection of plant and pot size.”

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Posted 4 years ago

“I have bought 3 beautiful plants from Hortology now. They arrived on time and in perfect condition. Very happy customer!”

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Posted 4 years ago

“The pots I ordered were perfect! Well packaged and as pictured. Can’t wait to order some of the plants when back in stock.”

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Posted 4 years ago

“Very happy with new plant pot and liner, good quality, lovely colour and rec'd well packaged. Overall just what I was looking for”

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Posted 4 years ago

“Beautiful plant and pots delivered in excellent condition. Absolutely delighted. Thank you”

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Posted 4 years ago

“I ordered a medium lemon lime plant and it arrived in great condition, very well packaged. As were the additional plant pots which were a mix of ceramics & clay, again all arrived well packaged and i love them! Great quality! I have given my 10% discount to a mate so she can enjoy Hortology also.”

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Posted 4 years ago

“Excellent choice, advice and support.”

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Posted 4 years ago

“A lovely plant bowl and the colour was just right . Well done would recommend”

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Posted 4 years ago

“Beautiful healthy plant delivered on time and well packed!”

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Posted 4 years ago

“Delivered well packed and didn't have to wait too long for it. Beautiful product better than the picture suggested. Would use them again.”

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Posted 4 years ago

“Excellent - quick delivery and amazing plants”

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Posted 4 years ago

“The plant was nice and healthy, I'm very pleased.will recommend to friends.”

Hortology 5 star review on 1st April 2021

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Posted 4 years ago

“Massive range of pots, with clear information on sizing. I was able to find the perfect pot, having struggle to find a pot the right size on several other websites. Pot arrived safe and well packaged and now looks beautiful in our home.”

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Posted 4 years ago

“Plant arrived promptly and in great condition”

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Posted 4 years ago

“The plant is just wonderful. It arrived very well packed and secured. Very happy with the purchase. My only suggestion is to shorten dispatch time, but that's not a big deal. Thank you”

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Posted 4 years ago

“Great plants Good work”

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Posted 4 years ago

“I was looking for one indoor planter. The selection was so great that I bought five! Beautiful products that you don’t see on the high street. Fantastic service and delivery. Would recommend.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,216 reviews