Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,216 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Pretty happy and well packed”

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Posted 4 years ago

“Superb service. Gorgeous quirky unusual best quality pots. Thank you. Highly recommended. Excellent quality and service. Ace Company. xx”

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Posted 4 years ago

“Great product and fantastic customer service. Would highly recommend.”

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Posted 4 years ago

“Great and helpful customer service and beautiful flower pots.”

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Posted 4 years ago

“Great service. Love the watering can. Highly recommend Hortology :)”

Hortology 5 star review on 6th April 2021

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Posted 4 years ago

“Love my plants!”

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Posted 4 years ago

“Great website, very easy to find and order what you want , they have a nice selection of plants, my plants arrived very well packed and they are very healthy and have settled in beautifully ,I will recommend Hortology to everyone looking for a beautiful plant.”

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Posted 4 years ago

“Very pleased with the pot, complemenrs the aspidestra.”

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Posted 4 years ago

“Beautiful plants. All very healthy and deliverd safely.”

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Posted 4 years ago

“Love the plant I ordered! It makes me smile each time I look at it. It's almost therapeutic!”

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Posted 4 years ago

“Bought an indoor pot which was described as being green/yellow/pink. When it arrived the pot is in fact black! Not impressed at all.”

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Posted 4 years ago

“Bought from Hortology on three different occasions. Each time I have had great customer service. The products are very good, healthy plants and a wide range of plant pots”

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Posted 4 years ago

“Great website which makes it easy to select the right plant for your space together with a matching pot ! Packaging is excellent and ensures your plant arrives safely”

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Posted 4 years ago

“Plants came exactly as pictured on website! They are all beautiful and thriving🪴”

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Posted 4 years ago

“It was refreshing to find a company that went beyond my expectations. The plants were healthy, very well packaged, and were of a good size. I did not feel ripped off as I did with other plant distributors!!!”

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Posted 4 years ago

“The pots are stunning and well packed and delivered promptly.”

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Posted 4 years ago

“First timer ordering from Hortology and will definitely order from here again! Pot arrived in expected delivery time and looks great”

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Posted 4 years ago

“Had just the right sized pot I was looking for and lovely design too. Quick dispatch! Happy customer!”

Hortology 5 star review on 4th April 2021

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Posted 4 years ago

“Good plant and care descriptions on the website, and easy to order. Delivery was within the suggested time and packaging of my two plants was superb! the plants arrived in excellent condition and, three weeks after delivery to a complete novice both are showing signs of new growth. I will return to Hortology for family gifts because the plants are so healthy.”

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Posted 4 years ago

“Very well packed and delivered on time. Excellent quality plant and pot.”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,216 reviews