Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,216 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful, high quality plants and pots; expertly packaged too”

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Posted 4 years ago

“Really lovely plants, fabulous quality pots and superbly packaged!!”

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Posted 4 years ago

“I loved my mini hanging planters, but I was disappointed that the box they came in was so very huge! Obviously well padded box to keep them safe but rather disproportionate to the size the planters actually came in.”

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Posted 4 years ago

“Was very dubious about ordering live plants from the internet but must admit was extremely impressed with standard, packaging and delivery by Hortology and wouldn’t hesitate to order from them again.”

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Posted 4 years ago

“First time buying from this company. Pleased to say that the items arrived on time and in good condition. I ordered compost, a plant bowl, and a small watering can. Items were reasonably priced as well. I will be buying from them again in the future.”

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Posted 4 years ago

“Love my plant pot. Item arrived quickly and very well packed. Will definitely order something else from this store in the future”

Hortology 5 star review on 3rd April 2021

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Posted 4 years ago

“Wide range of plants on user friendly web site, excellent communications and extremely healthy looking plants very well packaged to arrive safely and intact”

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Posted 4 years ago

“My plant arrived safely and within the timeframe given.well.packaged and a beautiful plant. Thank you !”

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Posted 4 years ago

“Arrived as advertised in good condition.”

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Posted 4 years ago

“Excellent plants- very quick delivery my plants are still thriving!”

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Posted 4 years ago

“Very pleased with the plants I ordered, packed well, very healthy plants, from a very happy customer”

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Posted 4 years ago

“Planters are good quality and true to the image on the website. The onner diameter of the planters is provided which is very helpful to ensure good fit. Prompt delivery, very well packaged.”

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Posted 4 years ago

“Have used Hortology a few times and they have always been fab! Excellent packaging which keeps the plants safe. Plants have all survived and have been as described. Pots and atomiser are perfect for what I needed. Would recommend.”

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Posted 4 years ago

“Great indoor pot, good quality, worth the money. It arrived promptly in good condition.”

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Posted 4 years ago

“Excellent service and plants were well packaged and arrived in pristine condition.”

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Posted 4 years ago

“Dispatched quickly, good quality plant which was true to dimensions and packaged really well. Would use Hortology again.”

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Posted 4 years ago

“The pot I bought arrived in a good condition!”

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Posted 4 years ago

“Absolutely stunning plant. Packaged and delivered by good standards. Looks fab in my living room. It is special”

Hortology 5 star review on 2nd April 2021

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Posted 4 years ago

“I ordered a alocasia zebrina tiger elephant ear plant and pot for my home desk and it looks great! I've only ever ordered one plant previously online from another supplier and it arrived very damaged so I wasn't sure if I should try it again but glad I did. Would order from Hortology again.”

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Posted 4 years ago

“Great range of plant pots at reasonable prices. Excellent customer service”

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Posted 4 years ago

Hortology is rated 4.8 based on 9,216 reviews