Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,413 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,413 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 22nd August 2026

878

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the pot. It fits our stand perfectly and looks great.”

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Posted 5 years ago

“The plant and pot I ordered were lovely and high quality. The only let down was the excessive amount of packaging which I didn’t think was needed and made me not want to buy from Hortology again, despite liking the products very much”

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Posted 5 years ago

“The mispick was dealt with promptly and efficiently. Many thanks for your help”

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Posted 5 years ago

“Exactly the style pot I wanted, a perfect fit for the plant. It took over a week or so to dispatch but it was noted before purchasing so I didn't mind.”

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Posted 5 years ago

“Very good prompt delivery, nice big plant, I hope it will turn orange/red around the edges soon as the picture.”

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Posted 5 years ago

“Plant arrived promptly. It was packaged well but unfortunately there was quite a few leaves that were damaged & broken.”

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Posted 5 years ago

“Lovely product at a good price. Delivery was slower than expected (although within the time specified), however the product is good.”

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Posted 5 years ago

“Great selection of pots and plants at reasonable prices. Delivery was good with my plant brilliantly packed so it arrived in perfect condition. My only criticism is that I would have liked some specialist care advice for the plant.”

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Posted 5 years ago

“I have ordered a couple of times with Hortology and would certainly recommend them. The plants are reasonably priced and both mine arrived looking healthy. The only issue I have is there is far too much packaging. I ordered some granules and feed and the amount of packaging nearly filled my wheelie bin. Its not needed.”

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Posted 5 years ago

“Beautiful pot arrived and was well packaged.”

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Posted 5 years ago

“Loved the plant pot. Quick and efficient delivery. It was very securely wrapped In a double boxed and padded system. However, the volume of packaging was quite overwhelming. It has taken 3 weekly doorstep collections to dispose of. I will try this company again as still have a few pots to buy but hope the next delivery is lighter on the packaging.”

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Posted 5 years ago

“4 pots came very well packaged, look great”

Hortology 4 star review on 20th February 2021

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Posted 5 years ago

“I bought the plant for my niece for Christmas and she was really pleased with it. It was delivered in good time and was well packed”

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Posted 5 years ago

“I found that when my plants where delivered they looked healthy, but they were slightly damaged. But over all the delivery speed was perfect”

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Posted 5 years ago

“Emails from customer service pretty prompt, delivery was at later edge of the window but during Covid I think that’s fair. Both plants arrived well packaged, very healthy and the pots are gorgeous, my only criticism would be that one plant was significantly larger than the advertised height window, like almost double. On the one hand I got more plant for my money which I’m happy with, on the other I had to rearrange my living room to accommodate and I’ll have to spend money on a new pot to fit the larger plant. I’ll more than likely use them again for my next plant order.”

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Posted 5 years ago

“Think the product is great - perhaps a bit pricey but very happy with it! However, the packaging was very OTT. A box within a box and mountains of paper stuffed in it. I understand this was to protect the pot but think it was taken too far.”

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Posted 5 years ago

“Quick delivery and healthy plants, slight hiccup with the order but was corrected straight away thanks to Sandra. Pleased with my new plants and all doing well.”

Hortology 4 star review on 1st February 2021

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Posted 5 years ago

“High quality pots, delivered in high quality packaging”

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Posted 5 years ago

“Fast delivery, great product”

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Posted 5 years ago

“I was very pleased with my order”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,413 reviews