Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,217 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,217 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Hortology 5 star review on 18th January 2026

868

Anonymous

Anonymous // 01/01/2019

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English

“I ordered a peace lily, Chinese evergreen and an aloe vera plant as presents, and they were all in great condition - happy vibrant plants. Really pleased with the order and would order from Hortology again in the future! Thanks!”

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Posted 4 years ago

“The plants and plant pots were very well packaged and arrived promptly. I did have an issue that needed to be dealt with, but the staff were so helpful and rectified the problem speedily. Hortology is an excellent company to deal with and deserve to do well.”

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Posted 4 years ago

“excellent value and prompt service and delivery”

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Posted 4 years ago

“Plants healthy and well packaged as usual”

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Posted 4 years ago

“I was very pleased with my recent purchase and the website was easy to use. The plant arrived sooner than I expected, was in excellent condition and was well packed. Thank you.”

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Posted 4 years ago

“quick delivery and my plant is lovely!”

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Posted 4 years ago

“promt delivery, great website”

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Posted 4 years ago

“Plants in perfect condition. Well packaged. Would recommend”

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Posted 4 years ago

“Quick delivery of a lovely healthy plant”

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Posted 4 years ago

“Excellent! Super fast delivery, Ken is in good condition and the pot is beauts!”

Hortology 5 star review on 4th February 2021

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Posted 4 years ago

“Beautiful and perfect condition!”

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Posted 4 years ago

“I absolutely love Hortology. My plants are all fabulous. They arrive beautifully packed and in great condition. I am somewhat addicted and my house is full of greenery ! Well done Hortology - wonderful service”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Beautiful stags horn fern arrived very rapidly and in great condition. Sea grass planters good quality. All very good value”

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Posted 5 years ago

“Order was placed following excellent advice about the type of indoor plant I was looking for. Delivery was well communicated and efficient and the plants are beautiful and arrived in great condition. Will order from Hortology again soon.”

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Posted 5 years ago

“Quick delivery and healthy plants, slight hiccup with the order but was corrected straight away thanks to Sandra. Pleased with my new plants and all doing well.”

Hortology 4 star review on 1st February 2021

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Posted 5 years ago

“The pot i ordered was exactly as described, delivered on time and packed very well to ensure safe transport, i would not hesitate to recommend this company to everyone, thanks again.”

Hortology 5 star review on 1st February 2021

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Posted 5 years ago

“Amazing products, packed really well and arrived in good time. Beautiful items and will definitely order again from here!”

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Posted 5 years ago

“Very please indeed, will definitely use Hortology again, Sue, Alnwick Northumberland”

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Posted 5 years ago

“Lovely pots! Well packaged and came in good time, very happy with my orders and the service, thank you”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,217 reviews