Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,438 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,438 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 28th September 2026

880

Anonymous

Anonymous // 01/01/2019

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“I love their pot collection. Most importantly they have a very wide range planters and pots which are very unique, excellent quality and they are available in all sizes and range.”

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Posted 5 years ago

“I ordered the smallest size Golden Pothos. It was delivered very quickly & was well packaged. I was pleasantly surprised by how much growth the plant had to what I expected. The price point was really good too, will definitely shop at Hortology again!”

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Posted 5 years ago

“I have ordered pots and plants from Hortology on several occasions and cannot recommend them highly enough. Their products are of very high quality, always carefully packaged and delivered quickly. Their customer service is exemplary.”

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Posted 5 years ago

“My pots were packaged so well there was no chance of any damage, and unpacking them was all was all the more exciting!”

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Posted 5 years ago

“Best service I have received from an online order in a long time! Ordered Saturday evening. Delivered 9.30 Monday morning with standard delivery. Packaging may have been a little much (huge box and lots of paper wrapping for 2 plant pots) but good to know they care about safe transport of their goods and all recyclable. Product was even better in real life than the pictures too. Already earmarked our next purchase. Thank you and keep up the great work!”

Hortology 5 star review on 29th August 2021

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Posted 5 years ago

“My plant pot is lovely, just like on the website, the packaging I'm not quite so sure about, the box it came in was way too big, I thought I'd been sent a plant as well! Maybe something could be done about that.”

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Posted 5 years ago

“Easy ordering, fast delivery, lovely plants. Thank you so much!”

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Posted 5 years ago

“I have ordered twice recently from Hortology. Both times there has been prompt and efficient service and carefully packaged products. I forgot one item on my order last time and sent an email requesting an addition liner which was included (at no additional cost). I highly recommend Hortology and will be returning again soon....very soon, one of the pots I ordered was too big (i measued by plant incorrectly), so will be ordering a smaller one. Thank you to the Hortology team :)”

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Posted 5 years ago

“Plant pots and plant were all beautiful, delivered carefully and wrapped well.”

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Posted 5 years ago

“Excellent service When the plant I ordered for my sister’s birthday looks a bit sad BEFORE it left Hortology, they sent me pictures, offered a discount and arranged a lovely and appropriate replacement. Friendly, excellent service”

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Posted 5 years ago

“Great delivery and lovely array of plant pots to choose from. I love this company!”

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Posted 5 years ago

“Prompt delivery, good packaging, healthy plant.”

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Posted 5 years ago

“You thought well about the size of the pot and drew my attention to it. So I choose another one. Nice and easy communication. Thanks a lot!”

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Posted 5 years ago

“Great comms, product as described, prompt despatch, superbly packed. Highly recommended!”

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Posted 5 years ago

“My Japanese Aralia arrived with the pot I ordered, packed carefully by yourselves. Is a sturdy plant now in my lounge.”

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Posted 5 years ago

“Gorgeous plant pots! It's my second purchase and would highly recommend the products and the service! I'm a happy customer 😊👍”

Hortology 5 star review on 26th August 2021

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Posted 5 years ago

“Plants arrived in good conditions, the plant pots are heavy and feel like really good quality. Will buy again!”

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Posted 5 years ago

“terrific service, terrific plants, terrific delivery.”

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Posted 5 years ago

“I purchased a lovely indoor plant that arrived promptly and well packaged. Would recommend the plants and service”

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Posted 5 years ago

“Beautiful pots, very well packed, arrived as advised.”

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Posted 5 years ago

Hortology is rated 4.8 based on 9,438 reviews