Hortology Reviews

Name: Hortology
Address: Unit 1D Marconi Road, Burgh Road Industrial Estate, Carlisle, Cumbria
Rating: 4.83

4.8 Rating 9,373 Reviews

97 %

of reviewers recommend Hortology

4.8

Based on 9,373 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Hortology 5 star review on 7th June 2026

Laura N

Hortology 5 star review on 12th April 2026

Ayezah Y

Hortology 5 star review on 18th February 2026

Gary L

Hortology 5 star review on 18th January 2026

Katya

874

Anonymous

Anonymous // 01/01/2019

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English

“Our plant was really well-packaged and arrived promptly; it looks great. The hydrocare kit looks excellent, but the pot liner supplied was not sufficiently large for the plant pot, which was disappointing, as it was the recommended one and I'm now having to pay for return postage.”

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Posted 1 year ago

“Stunning pot 🌟 Arrived promptly and very well packed Huge selection to choose from - in fact I have revisited this site and purchased 4 more plant pots was so impressed”

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Posted 1 year ago

“Excellent. Very good and thank you for good service”

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Posted 1 year ago

“Excellent products, great service, the order was delayed but the team kept me updated, by email and gave options for a refund or to select an alternative. I was happy to wait and when delivered the items were very well packed.”

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Posted 1 year ago

“The plants arrived quickly, very well packed and in a great condition (looking very healthy).”

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Posted 1 year ago

“Beautiful high quality plant pot! Extremely well packaged to avoid any breakages and fast shipping!”

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Posted 1 year ago

“Very good sturdy pot saucers which look very natural.”

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Posted 1 year ago

“Lovely planter - really pleased with it and the service provided”

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Posted 1 year ago

“Excellent delivery service and hanging pots packaged very securely.Thank you.”

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Posted 1 year ago

“Great selection of products, easy to navigate, and everything was delivered swiftly and as described. Very impressed.”

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Posted 1 year ago

“Plants arrived really well packaged upright in a box. The soil was still moist,, none had fallen out of the pot & the leaves were completely perfect & undamaged. Beautiful plants”

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Posted 1 year ago

“Beautiful vases. Dispatched very quickly. Will purchase again”

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Posted 1 year ago

“Probably won’t buy plants online again but everything else in order was fine”

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Posted 1 year ago

“Fantastic plants and pots. Great gift voucher to give as well.”

Hortology 5 star review on 17th August 2024

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Posted 1 year ago

“Excellent product, good quality, swift delivery and great packaging”

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Posted 1 year ago

“I love this company. Fabulous products, good delivery times! I’m unapologetically addicted! Would recommend…if you don’t mind becoming addicted too! 😉”

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Posted 1 year ago

“First time we've used Hortology, but with good prices, fast delivery and lots of paper packaging to ensure our pot arrived safely, we'll be buying again.”

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Posted 1 year ago

“I ordered a ZZ plant and shiny gold 'ryan' pot. Both were very well packaged and the plant is in lovely healthy condition. I ordered on a friday evening and it was delivered by the middle of the week. Will definitely be using Hortology in future and already recommended to my mother-in-law. 5 stars.”

Hortology 5 star review on 15th August 2024

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Posted 1 year ago

“Excellent communication throughout, item delivered earlier than anticipated in perfect condition.”

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Posted 1 year ago

“Product came is described”

Hortology 5 star review on 14th August 2024

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Posted 1 year ago

Hortology is rated 4.8 based on 9,373 reviews