Honey Willow Reviews

Name: Honey Willow
Address: 12 Laura Place, , Bath, 12 Laura Place, , Bath, Somerset
Rating: 4.95

5.0 Rating 4,200 Reviews

99 %

of reviewers recommend Honey Willow

5.0

Based on 4,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Honey Willow 5 star review on 13th August 2026

Anonymous

Honey Willow 5 star review on 11th August 2026

Marianne Peet

Honey Willow 5 star review on 25th July 2026

Ronald Cox

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 21st birthday earrings were smaller than expected.”

Helpful Report

Posted 2 years ago

Hi Pam, Thank you for your feedback. We are sorry they were smaller than you envisaged. We hope she enjoys wearing them still. Best wishes, Honey Willow.

Posted 2 years ago

“Lovely company, shipped bracelet right away. Hope to get info on getting bracelet repaired now.”

Helpful Report

Posted 2 years ago

“Beautiful jewellery and lots of lovely options for special occasions and birthdays. Fast delivery and good customer service. Happy overall and would recommend 👍🏻”

Helpful Report

Posted 2 years ago

“Great service and very quick in creation and delivery!”

Helpful Report

Posted 2 years ago

“Goods arrived tracking comp only got to London stopped after that.Thank you Ellie for helping me locate goods Will use you again pls keep me updated re any jewellery for older woman”

Helpful Report

Posted 3 years ago

“I purchased the item for my daughter who lives in Scotland ( I live in New Zealand) and she is very happy with the bracelet. I did request for delivery closer to her birthday but it arrived almost two weeks prior to the requested date but these things happen”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for leaving us a review. I'm afraid we can't hold orders, but we are glad to hear your daughter likes her bracelet. Best wishes, Honey Willow.

Posted 3 years ago

“Great product, very good quality. Delivered on time, packed well.”

Helpful Report

Posted 3 years ago

“The jewellery I purchased for my wife's 70th Birthday (A gold necklace with seven rings, one for each decade in three colour gold) was fine. However the packaging with my message on was nowhere near nice enough for an item like that. It was a dull cardboard box, with the message I'd taken trouble to write. Then once that box was opened the small presentation box inside wasn't bad.”

Helpful Report

Posted 3 years ago

Hi Geoffrey, Thank you for leaving us review. We are a bit confused by your message. It sounds like you are referring to the outer packaging carton, which is brown cardboard with our shop printed on the front -this is purely for posting. There would not have been a gift note on there. The gift note should have been inside the green, branded jewellery box with the necklace resting on top. We welcome all feedback on our packaging so please do get in touch with further information if you wish to do so. We are glad you liked the necklace. Best wishes, Honey Willow.

Posted 3 years ago

“Beautiful jewellery. Arrived in lovely personal packaging”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review. We hope the recipient had a lovely 30th birthday. Best wishes, Honey Willow.

Posted 3 years ago

“Good communication and efficient ordering process. Clear and easy to use website. Unfortunately, one point must be deducted because the item was not as depicted in the description since the internal birthday message inside the box was missing.”

Helpful Report

Posted 3 years ago

Hi David, Thank you for your recent review. We are sorry to hear you didn't receive the gift note you were expecting. According to your order you should have received the standard 70th gift note inside the box, was this missing? Are you able to send us a photograph of what you received? I look forward to hearing from you. Best wishes, Beth

Posted 3 years ago

“Though the item is well made and has some quality I would liked to have the opportunity of a bigger central coral to show the 35th anniversary part and the rings to be a touch thicker but I do like the jewellery and I am sure my wife will love it when I give it to her”

Helpful Report

Posted 3 years ago

Hi John, Thank you for your review. We hope you had a great anniversary. We will take on board your feedback when we are developing new products. Thank you for shopping with us. Best wishes, Honey Willow.

Posted 3 years ago

“Good communication, fast delivery and excellent product.”

Helpful Report

Posted 3 years ago

“I received the Honey Willow Necklace. It is beautiful and my daughter love it. The only thing, she did not receive the birthday greeting that I wrote to go with the necklace.”

Helpful Report

Posted 3 years ago

Hi Jean, We sent you an email regarding this a month ago. Thank you for taking the time to leave us a review. I'm really sorry we missed your personalised message, I'm afraid we can't see any notes regarding this on your order. Did you contact us to add this note after placing your order? If you can let us know that would be helpful. Best wishes, Honey Willow.

Posted 3 years ago

“Good company to deal with. Kept me well informed about delivery.”

Helpful Report

Posted 3 years ago

“I have purchased Honey Willow jewelry in the past and remain impressed with the quality, presentation, packaging and care put into them and their delivery. This time, while ordering on line, I missed the place to add a birthday wish/note to the recipient before the order was submitted. It would be nice if this was made a little more obvious in the order process.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for coming back and shopping with us again. We are sorry to hear you found it harder to see where the gift note box was this time. We will passed your feedback over to the IT team to take a look to see if this area can be improved. Thank you for the feedback and we hope she loves her necklace. Best wishes, Honey Willow,

Posted 3 years ago

“I was incredibly pleased with the swiftness of completing my online order and shipment to the US. Thank you! Beautiful earrings for my mother's 80th birthday. One note: The french wire is quite small--the earring rubs the bottom of her earlobe. Is there a way to incorporate a larger french wire? Also, loved the gift packaging and special note!”

Helpful Report

Posted 3 years ago

Hi Kristi, Thank you for your valuable feedback, we have not had this commented on before and these are a bestselling product for us. I wonder if a member of your family could take a photo of the earring in your mother's ear so we can see the issue? You could mail it jewellery@honeywillow.com. We don't have larger earwires but there is potential to adjust by added a couple of extra rings before the hook to make the earrings hang lower? If you would like to speak to someone in customer service do send us an email. We do hope she had a great 80th birthday and we are glad the earrings arrived quickly. Best wishes, Honey Willow

Posted 3 years ago

“Good Customer service during the holidays.”

Helpful Report

Posted 3 years ago

Hi Mary, Thanks for your review. We are glad you appreciated our customer service during the holidays. Best wishes Honey Willow.

Posted 3 years ago

“My girlfriend said she loves it thank you.”

Helpful Report

Posted 3 years ago

Hi Colin, Thank you for shopping with us. We are glad your girlfriend likes the bracelet. Best wishes Honey Willow.

Posted 3 years ago

“Exactly what I ordered. Beautiful packeging and added personal message makes it extra special to receive.”

Helpful Report

Posted 3 years ago

Hi there, We are glad you liked your necklace. Thank you for visiting us again and leaving a review. Best wishes Honey Willow.

Posted 3 years ago

“Ear rings showed up separated from ear loop. Fixed them myself. Beautiful ear rings and necklace Will be back”

Helpful Report

Posted 3 years ago

Hi Dennis, Thanks for your review. We were sorry to hear that your earring came unhooked, we are glad you were able to hook it back on. We hope she enjoys wearing them. Best wishes Honey Willow.

Posted 3 years ago

Honey Willow is rated 5.0 based on 4,200 reviews