HomeSnag Reviews

Name: HomeSnag
Address: Office 1, Izabella House, 24-26 Regent Place, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 581 Reviews

100 %

of reviewers recommend HomeSnag

Company Reviews

Metrics

5.0

Based on 581 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

203 793 3588

Location:

Office 1, Izabella House,
24-26 Regent Place,
Birmingham
Birmingham
B1 3NJ

HomeSnag 5 star review on 6th December 2024

Ian

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great report and excellent details to present to the builder and received within 3 working days as promised. Excellent”

Helpful Report

Posted 11 months ago

“Very thorough and detailed report. Gave us practical points to raise with the developer. Report was easy to understand and we received it quickly. Homesnag also were excellent to work with when booking and we had a very reasonable selection of availability for the survey dates. Highly recommend them.”

Helpful Report

Posted 11 months ago

“Excellent Snagging Service - Highly Recommended! I recently hired HomeSnag for a snagging inspection of my new property, and I couldn’t be more impressed with their service. The team was extremely professional, thorough, and attentive to detail throughout the entire process. The inspection was comprehensive, covering everything from cosmetic issues to structural concerns. The final report was incredibly detailed, including clear descriptions, high-quality photos, and practical recommendations for addressing each snag. If you’re looking for a snagging company that’s reliable, HomeSnag are great!”

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Posted 11 months ago

“Amazing job. Quick and efficient. Ran through the whole house after survey and explained things thoroughly.”

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Posted 11 months ago

“Extremely happy with home snag from my initial conversation with Dina Thompson, who was very helpful and kind. David who was sent to snag our new build was thorough and professional. I would highly recommend home snag to anyone buying a new build, they are committed and extremely helpful. Thank you”

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Posted 11 months ago

“Booked a snagging survey 4 weeks after moving into our new build having already reported multiple issues to the builder. Very easy booking process and plenty of availability. Lee turned up on time and did a very thorough review of all the outside and inside of the property. Gave us some insight on a few of the issues he identified on the day, very clear he has a wealth of knowledge within the trade. The report followed shortly afterwards and was very professional and picked up many snags we would have overlooked. Wouldn’t hesitate to use the service again or recommend to others.”

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Posted 11 months ago

“Daniel was very friendly and answered any questions. Report sent in good time and very informative. Thank you!”

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Posted 11 months ago

“Excellent service. David turned up on time, explained what would be done and just got on with the snagging. At the end he went through some of the key findings and sent the report through quickly”

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Posted 11 months ago

“Great communication throughout. Surveyor was friendly and clearly very knowledgeable. The report received at the end was clear and concise and the spreadsheet that goes with it makes raising snags with the developers all the more easier. Wouldn’t hesitate to recommend!”

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Posted 1 year ago

“I recently hired a homesnag to inspect my new build property, and I couldn't be more pleased with the experience. The report I received was detailed, highlighting every issue that needed attention. It was clear that the inspectors took their time to thoroughly examine every aspect of the home. What impressed me the most was the speed of delivery. I expected to wait a few days for the report, but it arrived much quicker than I anticipated. This promptness made it easy for me to address the issues with the builder without any delays. Overall, I highly recommend this snagging company for anyone looking to ensure their new home is up to standard. The professionalism, thoroughness, and quick turnaround truly set them apart!”

Helpful Report

Posted 1 year ago

“Our surveyor Marius provided us with a thorough and professional report, with an easy to use format for the developer to respond to. Mang of the items picked up would not have been noticed by us or with the naked eye, so in our opinion, purchasing the report was money well spent and peace of mind. Thank you Marius and Homesnag.”

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Posted 1 year ago

“HomeSnag were extremely helpful throughout the process. Due to our own error, we booked the wrong appointment for what we were looking for and were promptly called by office team. They explained the situation and gave us some time to consider our options. We chose to go with a post completion survey. Dominic conducted our survey and was friendly, professional and knowledgeable. As we were at the property during the survey Dominic spent the time to explain what he was doing, why and if there was anything of note. We felt the property was thoroughly and fairly looked at. Snags were not put on the list for the sake of it, but we felt even the smallest details were not ignored. This impartial assessment was great for us as well as our relationship with our house builders who also positively commented on the list they received. If you’re considering employing the services of a snagger we would only recommend HomeSnag. Professional, friendly and knowledgeable they made a stressful process easy.”

Helpful Report

Posted 1 year ago

“I was a bit unsure about spending the required amount for the inspection, after buying a house every penny counts. The snager wad very nice and polite, replying to all my questions and did everything so I could have the full report within the 7 days. Am very please, will defo recommend the company.”

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Posted 1 year ago

“Quick response as soon as I sent through the deposit, friendly and very professional. Helped us get some snags that we otherwise wouldn’t have found.”

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Posted 1 year ago

“Alex was absolutely brilliant. The report was detailed yet simple, clear and highlighted things i would have not identified on my own. It is highly recommended and so worth the money.”

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Posted 1 year ago

“David explained the process to us clearly on the morning of our snag visit. Detail in the resulting report that was emailed to us was great, it made things easy to read and understand. Many issues were picked up that I would never have found by myself so well worth the investment. Having an independent snag report to share with the site team at our new build took the hassle away from doing one myself. Knowing that things have been checked against the relevant building regulations gives added peace of mind. Would recommend HomeSnag to anyone who is not well versed in the snagging processes”

Helpful Report

Posted 1 year ago

“Thank you for your initial advice and fantastic service. Thorough survey, report provided within 24 hours highlighting snags that we would not have easily identified ourselves. This allowed us to provide corrective actions to our developer to start to address before we moved in. I will be in touch for the 12/18 second snag. Thank you”

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Posted 1 year ago

“Great service starting from the easy booking process. The surveyor (Harrison) arrived on time equipped with all of the necessary equipment. He was respectful of our home, he removed his shoes and made sure he is careful while working. He was very thorough and courteous. His report identified many key issues that I would not have noticed on my own. The report was thorough, well presented and easy to comprehend. They also provide an Excel sheet including all of the issues for ease of tracking. Excellent service overall. This is the second time I instruct HomeSnag (and Harrison) and it will not be the last. And one more thing, they charge very reasonably for the service provided.”

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Posted 1 year ago

“Efficient service”

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Posted 1 year ago

“Reliable and very detailed”

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Posted 1 year ago

HomeSnag is rated 5.0 based on 581 reviews